Purchased a pair of jogger pants for my son. He tried them on in store. Fit perfectly. Before wearing at home, we washed them and they shrunk majorly making them unwearable. Took them back two days later. Brought all tags and receipt. Clerk exchanged them for the next size up. Again, took them home to wash and shrunk and were again too small and unwearable. Took the second pair back again two days later and this time the same clerk refused to exchange for the next size up, which would have been perfect now that we know how much they shrink. Again we had all tags and receipt. The clerk said, the industry standard in all clothing stores across America is no store returns once clothes have been washed and the tags removed. After leaving the store, my son found jogger pants at Tilly's he liked. When asked, Tilly's Manager said "we accept returns if you are not happy". We will not be back to Top Crown as we do not agree with their "choice" not to...
Read moreHorrible customer service. My wife and I walk in knowing what we want and are fully aware of the resale prices. We weren’t greeted, instead told to leave our WATER cups on the Nike box by the door (I get wanting to preserve the quality of product but there’s a proper way to speak to people) after we find what we want, some Yeezys size 9.5 I ask to try the shoes on. I know what size I wear I just wanted To be extra sure, $450 sure. The sales associate with the new cross tattoo in the middle on his throat and beat up tuxedo 11s says “we don’t let people try on shoes cz it loses value” bro, I buy sneakers all the time from guest list and guess what? They still charge $450 if I decide on a different option. This by far is the worse experience, the whole sale would have been over 1k but the customer service was TRASH. I’ll keep my $ and wait for guest list or GOAT to...
Read moreTop Crown in Chandler is hands down the best urban clothing store I've been to in the entire Phoenix area. The selection is top-tier — they’ve got everything from the latest streetwear trends to classic essentials, and it’s all super well-curated. Whether you’re looking for fresh fits or standout pieces, this is the place.
The prices are unbeatable too. It’s rare to find this kind of quality and style at such reasonable prices. You can tell they really care about offering value to their customers.
The vibe in the store is on point — clean, organized, and the staff is friendly and helpful without being pushy. It’s the kind of spot you walk into and instantly feel like you’re in the know.
If you’re into urban fashion and live anywhere in the Valley, you owe it to yourself to check out Top Crown. This is the...
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