MP Demetre Jewelers — Local services in Charleston

Whether I was greeted by Peter Demetre, Jason or Andrew, I knew that I was in a place that was comfortable, safe, inviting and very welcoming. Sometimes, after I was released from MUSC for medical issues, I would just stop in to talk about watches and business.

Peter and Jason absolutely love what they do and genuinely care about their customers/friends. Andrew, Peter's son, is going to do very well if he chooses to continue in the family business.

As equally as fascinating were the stories told about early days of growing the Family Jewelry Store. And then seeing Peter's son Andrew, learning from one of the best consultants you could ask for.

If you are looking for the Rolex Experience, I found it at Demetre Jewelers on King St. As soon as you walk into the store, you are welcomed by the staff... just by walking in, you feel respected... whether you are in shorts and a tee shirt or in a suit.

A life goal for me was to purchase a new Rolex for myself... I have had a lot of pre-owned babies, but this Rolex just speaks to me. It is the DateJust 41, Slate (Wimbledon dial), green roman numerals, 70 hour power reserve, done in stainless steel and Everose 18kt Pink Gold.

That Everose Gold is absolutely gorgeous.

The watch is gorgeous! Peter and Jason worked very hard to help me get what i wanted, and somehow, they were able to get in less than a week. (I know this doesn't happen with all the models, but I was happily surprised to get the call that my watch had arrived, and I could pick it up any time.

When I went in to pick up my "grail" watch, I was very warmly greeted, offered water and coffee, and was able to talk a lot about the growth that Peter and Demetre Jewelers are experiencing with Rolex.

Finally, it was time to have my new watch fitted. Jason took the lead, and Andrew executed Jason's instruction. They worked together like a well oiled machine. After a couple of adjustments, my new Rolex was finally on my wrist.

Pure elation! I could not say thank you enough.

Peter, Jason and Andrew... thank you for being a great part of my Rolex Experience. I didn't think that with my health problems that it would ever happen. For that, I am grateful and humbled!

May you all continue to be blessed, and thank you for treating me so well!

Regards, Michael L. Summerville SC

07/02/2024 - The Demetre Family does it again! There is a pretty hot Rolex Watch (the GMT Master Ii BLRO … yes, the infamous Pepsi GMT.) I wouldn’t say that I am one of the biggest customers that frequents Demetre’s, but I do spend a little money with them. And, I would Also say that I am one of their biggest fans. Their jewelry for my wife always impresses her. At Demetre’s you get exceptional service, fantastic quality, great products and superior customer service. This is a small family business that strives to help find a gift that is perfect for you or your special loved one! I am Always greeted with smiles, warm, Welcoming words and a willingness to Take about watches, trends and the state of the market. I always enjoy talking with Peter Demtre, Jason, Andrew, Matt and Logan. Keep up the great customer service. My watch is a grail Watch that I never though I would be able to touch much less own lot. I absolutely love my watch, the Demetre experience and the Rolex experience. There isn’t an authorized dealer around like this one! Congratulations and wishes for unbelievable...

I was recently visiting Charleston, SC with my wife, her three grown children with their college-aged kids, and my business partner’s cousin’s brother. After grabbing a late lunch at Hall’s Chophouse where everyone decided to order the special, a $22/oz Wagyu filet, that ended up costing me well over $1,500 for lunch, we went gallivanting down King’s Street.

I passed by MP Demetre Jewelers three times before entering the building. I have a bad history with jewelry stores, actually just stores in general, but on this particular day, I felt weak. Pretending to have not recently started a 12-step program to help with impulsive spending, I slowly pulled the door open and entered the pearly gates.

Needless to say, this store was unlike anything I’ve ever seen before. Sleek, shiny marble throughout. Well lit, yet warming and peaceful like the summer evenings in Roanoke where the light descends from the heaven’s above to remove any and all darkness. Fine jewelry is evenly displayed throughout like the riches in King Tut’s tomb. The only thing I know for sure is that God must have spent a little more time on this jewelry store because the description of “absolute perfection” still seems to understate the magnificence of this establishment.

It didn’t take me long to see what I wanted, a gold watch similar to the one worn by Curtis “50 Cent” Jackson in his hit movie “Get Rich or Die Tryin.” With my checking and savings account balances sitting slightly lower than the minimum amount required to avoid monthly fees, I called the HR Benefits Coordinator where I work and initiated another 401k withdrawal, this time depleting my entire retirement. I then paid a 20% fee to have the money wired to my checking account immediately. After depleting my retirement account, asking the bank to increase my daily debit limit by $35,000, and paying over $8,000 in fees for same-day transfers, I swiped my debit card and made the purchase which to this day, I feel like this is one of my all-time best buying decisions.

Not a day goes by where I don’t get complimented on my gold watch. I have had countless people approach me and ask, “Is that the same watch Curtis ‘50 Cent’ Jackson wears?” I always smile, nod, and say, “It’s a goldie, not a stopwatch, it don’t ever stop.” Thank you Mr. MP Demetre for such a fine purchasing experience and I will be back to see you when I have enough money in my 401k to allow for...

I have an old Omega watch that I couldn't find much information about online. Omega lists this store as their dealer in Charleston so I figured there wasn't a better place to go. I was wrong.

I walked in and all of the sales people were busy but I got the attention of one by walking over to the case of Omega watches. She quickly got rid of the customers she was working with and came over and asked if I needed help. I showed her the watch and asked if she could tell me anything about the watch like which line it was from, when it was made etc.

She said it was "an old Omega watch" which wasn't very helpful (it was given to my mother's aunt 40+ years ago, I know it's old). She said that since they didn't make it anymore, she couldn't tell me anything about it but it was 14K gold so there was some gold value in it. She said it appeared to be from the 40's or 50's despite an inscription dated 1970 on the back of the watch.

If it were just a random jeweler, I would understand but being the only official Omega store within 100 miles, it seems like they should know SOMETHING or try to be more helpful than telling me to destroy the watch for scrap gold.

Very disappointed in the lack of knowledge about the product line that only they can sell.

Edit in response to the owners comments below:

"Immediate assistance" is one thing. Actually seeing a salesperson dump another customer because I'm looking at something expensive is bad customer service.

I never said in my review that I asked for a favor or expected an appraisal be done for free. This was an assumption on the part of the owner. I actually went in expecting to pay for the service. In fairness to the store, there was no charge for the saleswoman's lack of knowledge.

3.Had the saleswoman said anything even remotely close to what the owner said in his carefully crafted response, I would not have posted the bad review. Had she simply said, "I don't know" and suggested another jeweler that could give me more information, I would not have posted the bad review. The fact that she fumbled through a clumsy statement of what I already knew and then suggested I scrap a working watch for gold content is what prompted...