Ascot Diamonds left me utterly amazed with their exceptional and highly personalized design process, and above all, the final product. Every phase of this journey was meticulously curated, deeply considerate, and flawlessly executed led by the owner, John.
My journey with Ascot Diamonds began in late July, and I presented John with an incredibly tight deadline to craft a one-of-a-kind engagement ring for my proposal in Italy. Right from our initial meeting, it was evident John had profound industry knowledge, and was able to provide specific recommendations and design elements of the ring that I would have otherwise overlooked.
As the deadline rapidly approached and impending hurricane Idalia threatened to disrupt logistics, John ensured I remained well-informed at every turn. Their design team expedited the CAD drawing, and prioritized the ring in production to ensure it would be delivered by my departure date. The day of our departure, with the ring making it just-in-time to the Fedex Warehouse, John drove out of his way to Fedex in North Charleston, met the Fedex Driver ON their route, obtained the ring and drove it straight to my house just in time for our airport departure. If this extraordinary commitment to customer satisfaction doesn't speak volumes, I'm not sure what will.
Ascot Diamonds transformed my proposal into an incredibly special moment, and for that, I will be eternally grateful. John delivered on his promise - Ascot's dedication and craftsmanship are truly...
Read moreI recently purchased an engagement ring from Ascot Diamonds Charleston, and the entire experience was nothing short of outstanding. From the moment I walked in, it was clear that this is a true luxury jewelry destination—the quality of every piece, the attention to detail, and the level of professionalism truly set them apart.
I came in knowing absolutely nothing about engagement rings or where to even begin. Thankfully, John, Maddie, and Anne Frances made the process unbelievably easy. They took the time to educate me, walk me through every option, and understand exactly what I was looking for—even when I wasn’t sure myself. Their patience, expertise, and genuine desire to help were beyond anything I expected.
The ring itself is stunning. The craftsmanship and quality are exceptional, and it clearly reflects the care and meticulous work that Ascot Diamonds puts into every piece. It feels like a one-of-a-kind, luxury item that will last a lifetime.
One thing I appreciated most was the team truly cared about helping me make the right decision, not just making a sale. They guided me, answered every question, and made sure I felt confident and comfortable every step of the way. That level of honesty and integrity is rare—and it’s exactly why I would recommend Ascot Diamonds...
Read moreAscot Diamonds is hands down the BEST place to buy an engagement ring in Charleston! John is so incredible to work with...from sourcing the best quality diamonds (natural or lab grown) to helping you try all different settings with the cut you like, I felt completely confident from the moment I stepped into the beautiful space right off of King Street. I initially went to look at different cuts/settings with my mom and then John took detailed notes and met with my fiancé to design a custom ring that was absolutely perfect. Since having the ring I have needed it resized once and John responded immediately and had my ring resized and back to me within 24 hours - free of charge. Every time I have a question or even just want to stop by while I'm on King Street I'll pop in to have my ring cleaned (also free of charge) and catch up with John. It truly feels like working with a local expert/small business while taking advantage of the access to a large inventory and best quality that Ascot has. I 1000% recommend for anyone considering...
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