Spoleto Festival USA — Local services in Charleston

Traveled to Spoleto from out of town per my annual trip with hundreds of dollars in tickets to premium shows. Purchased premium seats for 8PM on Sat night around other shows and activities to only discover they mailed me tickets to 3:30. All went down hill from there. This was clearly a system error and Spoleto's ticket system is far from streamlined but even so I made certain I bought what I bought. In the end what I got was Southern Hostility and NOT hospitality. They held the party line of "its your fault" and did not offer a refund, discount of inconenience or comp. Nada. Nothing. Negative nice. We were offered to swap for unknown seats, no promise they'd be together, etc. Our recommend is to take a screenshot of what you buy before wasting your vacation time so precious to most of us generally as our...

Spoleto is a two week arts festival that has Charleston’s premier annual event since 1977. Drawing thousands of visitor to over 100 performances ranging from live theater and opera to chamber music, jazz and visual arts. The quality of the program is astonishing with world renowned performers and rising young talents gracing the wide variety of venues. In conjunction with its little sister, Piccolo Spoleto, there are performances for every taste in every price range, often free. In addition you get to spend time in one of America’s finest walking cities and dine in some of the country’s best restaurants. Spoleto deserves and gets a rare five clams in the coveted Five Quahog...

I went to a Spoleto concert at the Music Hall (which was fantastic) but before the show while we waiting in line for entry, I watched two Spoleto organizers and a Spoleto board member berate the Music Hall staff members. A board member was even cursing at them. It seemed to be about them not getting a special entrance and being made to wait in line to pass through security. The Music Hall is a fantastic Charleston institution and beloved by locals… regardless of what the confusion was, no one should speak to someone the way they spoke to the staff. Rudest people I’ve ever witnessed with a profound sense of entitlement. 0/10 stars if I could, they ruined the...