Cora Jones is a fantastically helpful/efficient sales lady. Besides knowing the ins and outs of Nest Bedding product line, not one question went unanswered, she possessed the charm and qualities one can benefit from while shopping for apparently a superior product. Prices varied, and the showroom looked very clean cut and attractive to the eyes. She exhibited all the good traits of a well rounded representative. What sealed the whole experience for us was her kindness in assisting my handicapped companion by walking her to our parked vehicle. Was an unexpected gesture, but totally appreciated. Offered all pertinent information to revise later with zero pressure tactics, and truly a very nice time was had, even raising the AC when it was to our convenience. Classy, professional, and seriously considering the Owl? With individuals such as Cora Jones the future of Nest Bedding is practically assured to be a...
Read moreThis is our second purchase, our first was in 2018 and we loved our mattresses and Reverie Adjustable Bases. We just purchased Sparrow Hybrids with bases and the team at Nest has been wonderful from the shopping experience to purchase and taking care of an issue we had. Cora and Jason were very attentive to solving our issue and we could not be happier with the overall experience and product quality. It is a good test for receiving great service during the sale but receiving service when you have an issue is the true test of a vendor who cares about the full experience. They communicated via email and I even received a call from them during the process. Great product, friendly interactions and patience with questions to an exceedingly outstanding service delivery. Thank you to Cora, Jason and...
Read moreHoly smokes! What a great experience!
(This is a review for an on-line ordering - and return - experience.)
Everything, from the ordering, to the quick shipping and quality of the pillow, to the (unfortunate) return process! Everything was extraordinary! The pillow I ordered from Nest was extremely comfortable. I absolutely loved the ability to adjust the firmness and the loft of it. But sadly, I have a reaction to memory foam, and it still affects me badly. I returned it, and Anthony Tarbell in Customer Service was soooo helpful and understanding in that process. He made the process easy, and when I messed up the return (completely on me), Anthony was extremely helpful in that, as well.
Highest, highest marks to these guys! In the future, I will look to them whenever I have...
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