BEACON BARKERY — Local services in City of Beacon

I am so tired of people who do not go to this store regularly or even monthly, putting down the employees that work here. What you all don't know is that this employee you speak ill of is the owner. For shame on all of you. He is a good, quiet, and knowledgeable young man and has been in the Holistic Pet Nutrition for years. The people that have the audacity to mention his poor dead father, in reference to his style of running the store, are gross, rude, nasty individuals. I have witnessed people come in this store and receive great service and then see negative reviews online right after leaving the store, and that is bad manners. If anyone had a problem, I noticed that no one had ever mentioned it to him or tried to resolve any issue with him. You can't complain when you have not done the basic procedure of identifying the problem to him. As for his dog. The dogs he brings in the store are not violent. Dogs bark, but his dogs don't attack other dogs. If he feels there will be a problem, he will hold his dog so people can shop in comfort. I feel the people who complain about this store are just racist...

I walked in here with my dog, and we were immediately approached by a barking pug. It got into my dog's face and just parked, blocking us from moving past. My timid dog is timid just froze and took the verbal abuse. I looked at the man behind the counter who was smiling and asked, "Is the dog just going to stand and bark in my dog's face?". He nodded yes and mumbled something I could not understand, while laughing. So I said, "Can you please get him out of my dog's face? We are customers. " I had to put my leg up to block the pug as he got more aggressive when the man then walked over, picked up the dog, and walked away. No apology. No words. I told him that was unacceptable and walked out. The audacity. I just read another review where customers experienced the same This situation is obviously being poorly handled by the man (owner, whoever) in the store. How are your going to allow that behavior/treatment and not intervene? Just horrible customer service. Keep your aggressive pug away from customers and their dogs, or someone's going...

Would have given zero stars if had the option! The person working there today was a complete detached absent minded individual (feel free to replace the adjectives with some more accurate slangs)! The moment we entered the store their Pug (who was actually super cute) started barking at our little Iggy, which is only normal of dogs nothing weird here; but the guy didn’t even try to calm them, and then as we were browsing in the store he let their dog run to ours and bark and try to attack our dog, he didn’t say anything he didn’t do ANYTHING and we were shocked what the hell is going on; so we picked up our dog and went towards the door in pure shock and he still didn’t say a word to us! He started petting his dog, didn’t EVEN apologize to us, and we left in pure shock! We were so shocked that we became angry with minutes of delay! Not even a simple “I’m sorry”!! Unnnnnbelievable!!! Don’t run a business if you cannot follow the very basic rules of conduct and manners and etiquettes! Most terrible experience we...