Beacon Bread Company — Restaurant in City of Beacon

This place was spectacular! Welcoming from the moment you arrive. As you enter, you feel at ease knowing you're supporting a moral business as they have multiple humanitarian posters up in their window; not to mention it's absolutely gorgeous from the walls to the waitstaff. We were served very quickly and attended to constantly(and it was always pleasant and professional). I got the chicken and waffles and split an avocado toast with my friend. Both were DELICIOUS, and believe it or not, their respective temperatures were correct. Weird how a long-standing restaurant can do that...almost as if people are lying in their reviews in a coordinated and racist manner in order to attack a Palestinian business...hmmm.

So, yes, it's time to address all these suspect reviews. I've read dozens upon dozens of reviews for this establishment and even witnessed a dishonest 1-star review in the making live from my table yesterday. Two women made a scene (momentarily ruining the joints pitch perfect atmosphere) complaining that a coffee came to them cold...which is weird because both my friend and I saw plenty of steam rising from their cup...and since this is such a common complaint among "this crowd" I suggest a new policy: Ask these patrons to stick their finger in the drink and hold it there for say, 30 seconds. I bet a lot of these liars will melt under pressure. They also like to accuse the owner of being crazy and "going off" over "a bit of criticism". As I stated, I have read dozens of reviews, both good and bad, and what I have seen is this:

The Owner is right and fair and smart, and you all are wrong and bad and stupid.

As I already said, it's clear that you are all being purposely obtuse for political reasons, your complaints are ridiculous, partially obfuscated to blame the business for your own stupidity, or just downright bigoted. With that in mind, the owner is completely justified in going after you lot, even if he was unbalanced in his critiques(he isn't), it would be justified. One-star reviews are detrimental to a business, and if these reviews are unfounded, which I'd say generously, 85-90% of them are, he has every right to defend his business in the public forum. You publicly smeared a person's livelihood, they should be able to correct the record and spank your dumbass right back. Does he go hard on ya'll? Is he kinda sick-nasty with it when he drags you through the comments and puts your ugly souls to rest? YES. AS HE SHOULD BE! HOWEVER, I've seen him act extremely fairly when people come at him correctly and criticize his business fairly. I've seen 1-star reviews where people were nice about their complaints, and he apologized and promised to fix the problem, and even reached out to offer something to make it right. I've seen him graciously thank reviewers who mention nothing but the things they didn't enjoy, yet gave 3 or 4 stars for what they DID enjoy, and again, he promised to make it right. So, stop trying to paint him as some unprofessional psycho who can't take any criticism.

So yeah, if you can't bring yourself to enjoy a delicious meal or cup of coffee because of your allegiance to an ethno supremacist apartheid state, that sounds like a personal shortcoming you should deal with in private, don't take it out on a family...

The pictures looked great. The menu looked solid. We were excited to try another modern place.

Unfortunately this place disappointed in almost every way.

The bottom line is that the food was not good. I had the chicken kimchi sandwich and my spouse got the falafel burger, and we got a waffle to split. Knowing the falafel came from Ziatun, which we love, we were confident it should be good. The falafel itself was good, and that's about it.

The buns for both sandwiches were bone dry. Just a dry, tasteless bun. The kimchi itself was fine (can you mess up kimchi?) but the chicken was awful. A frozen chicken patty would have been a huge upgrade. The piece of chicken was very thin, which isn't necessarily a deal breaker, but it was pretty bland and overcooked and so dry and mealy. If you have thin chicken, you have to make sure you don't overcook it.

Same exact thing with the waffle. It was thin, overcooked, and just dry.

For a place called "Beacon Bread Company" how do you screw up bread?

They also bizarrely have a mix of ceramic/glass and plastic service ware. My spouse got their sandwich on a ceramic plate, but the waffle and my sandwich came on plastic plates. It was like eating on a prison tray or a school cafeteria tray. I was in the Navy and the plastic was also reminiscent of the plastic trays used on ships mess decks. I got a cocktail (which was actually good) served in a nice glass, spouse's Matcha Latte served in a plastic cup. Why so much plastic? It's unpleasant, and aren't you worried about contributing to microplastics pollution?

So some annoying little things: the menu page wouldn't allow my phone to zoom. I tried it with my default browser - duckduckgo - and google chrome - I have a Samsung phone - and neithet let me zoom in. That's annoying. My spouse could zoom in, but I couldn't. If you have all digital menus, make sure the damn page just works. Then, and this is never a big deal by itself, but a food runner brought my sandwich and some other person's order, so they had to return to find my spouse's order. It was a small mixup that I normally wouldn't mind, but with everything else being bad, this little stuff is damning.

I had high hopes, but absolutely won't be back. I also read another review where the owner or manager just, like, argued with a customer like a school yard kid or something. Not suprising your food sucks when you're being run by an immature baby who can't...

My first stop off the train for my day trip in Beacon. I didn't really have much planned out, as sometimes I just like to go by feel.

I walked by Beacon Bread Company on my initial walk through main street in the pouring rain, and noticed a crowd of people outside here with cool umbrellas and that's really what got me. Plus anything with "Bread Company" attached to the end is such an easy sell for me.

I was alone, so I walked in and smiled sheepishly at the hostess while softly saying the words "table for one?" with a light smile and holding up my right hand with one finger up. l was seated at the bar immediately which is another major perk of eating/traveling alone. Vet Move.

I was planning on having a big meal later so I just wanted something light, and that's when I saw the grilled cheese and tomato soup. I may be weird but I just love a tomato soup especially when the sky is profusely sobbing.

I don't know why I expected a big tomato soup with a small grilled cheese, but it was really a big grilled cheese with a small tomato soup. But that's on me. I gotta own that. Personal accountability.

The grilled cheese was solid, but it wasn't the best I've had. It really was more for show as the cheese spills out of the end of the bread, but there's not much cheese in the middle. As my middle school basketball coach would always say “Don't bite on the pump fake! Never leave your feet!”

But dipping the grilled cheese in the tomato soup was everything you dream about as a little kid. I used to do this with spaghettios and a grilled cheese my Granny would make me hahahaa. The contrast in the toasted bread with the softness of the tomato soup is a combination everyone should experience once in a lifetime.

But yeah, overall a great experience. This place is lowkey Beacon expensive though ahahaha. $13.50 for a grilled cheese and small tomato soup had me feeling like I was back in NYC.

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