Mount Vernon City Hall — Local services in City of Mount Vernon

This is for the Parking Bureau on 3 E Sydney. They removed their page on Google reviews. No wonder they don't want all the bad reviews to be seen. The NASTIEST people work there. You would think someone was trying to take candy away from a child. No one has a customer service mindset. Everyone feels like they are being personally attacked. Very defensive even to ask a question is a problem. I have seen them talk about people that are on hold on the phone. Officer Smith does not know what customer service means. He can barely have a civil conversation. He does not listen to what is being said and makes assumptions Before a question is even asked. He raises his voice and gets very flustered very quickly. He does not listen to help. He listens to rebuttal. Everyone in this office needs customer service...

My experience @Mount Vernon City Hall was as expected. I went to this location for early voting. Of course I as well as everyone else had to wait in long lines to vote. Everyone was very courteous, friendly and understanding. We were offered refreshments multiple times, continuously. Under the circumstances my experience was good. The weather could have cooperated a little more, but that's mother nature... 🙂 I completed my task and that was to 🗳 vote, so for that I...

The ladies in the finance department are excellent with regards to collecting money for property taxes. However, with regards to collecting the transfer taxes and providing a receipt for payment is extremely difficult and there's no one to speak with that can expedite this process. Westchester County has three cities that collect a transfer tax Mount Vernon is the worst at providing a paid receipt in a...