Falls & Co. — Local services in Cleveland

I was a co-leader of Communications for two large non-profit organizations as they entered into a complex and extended project. We believed that effective, timely, informative communication, internally and externally, would be central to the successful completion of this consequential goal. We hired Falls and Co. to help guide us through this. We, and everyone touched by their work, agreed that they far exceeded our very high expectations. We were especially grateful for their approach. They spent important time learning about who we were, who we are, and where we wanted to go. They talked one-on-one with all the key players and met with us regularly. Their work product was superb, and they always accommodated our suggestions and changes. Despite a lot of last-minute edits, they were patient, respectful, and always, always available. Their professional expertise was priceless to us as we navigated through this project, to a very...

I've had the privilege of collaborating with Falls on numerous projects over the years, spanning a wide range of disciplines including strategic development, media planning/buying, digital marketing, graphic design, and creative development. Regardless of the project's size or complexity, Falls consistently delivers exceptional results. Their expert team exhibits a remarkable attention to detail, professionalism, and unwavering dedication to identifying and implementing the perfect solutions for every challenge. Working with Falls has been nothing short of exceptional, and I highly recommend their services to anyone seeking innovative and reliable marketing and...

We have worked intensively with Falls Communications for more than a year on a merger of two non profit organizations. From the beginning, we found them to very engaged and responsive and eager to learn about the culture of both organizations so they could maximize their effectiveness. All of the content was crafted sensitively, expeditiously and expertly. The counsel regarding how, when and to whom to communicate was always wise and sound. All of our stakeholders have commented about the quality and transparency of our communications and that has made what could be a difficult and challenging process much,...