Let me start off with saying that the food was good for the price - a little on the higher end, but the portions were good and it was a good meal. I am not sure if we just picked a "bad day" - However, some of the things we experiences just should not have happened. It was a "holiday" and it seemed that they were under staffed - even though with the amount of clients [not many] they should have been able to accommodate the needs of their clients. We were seated and waited a good 10 minutes before anyone came over to ask what we would like to drink. We ordered appetizers, our meal, and by the time we got to dessert we were in the place for nearly two hours and just wanted to leave for the fear of how long it may take to get dessert. We initially ordered 2 coffees and an espresso - and after requesting and reminding the server 3 times, we cancelled the order - We were initially told that he "had to make it" himself and it would take him a little while - He seemed to first forget, yet he had time to sit and talk to two guests [perhaps they were friends as he seemed very comfortable navigating the interaction]. The last time I asked him about the espresso he said.. do you still want it because it's been so long now - and my friend cancelled the request as it had been almost one hour - no the main course was not served. We also had the pleasure of hearing a server get into an argument with the manager - apparently a client "invaded" his space and words were exchanged between the server and the customer. He seemed to be upset at the manager as she took the side of the customer and not her staff - a few more words were exchanged and he had asked her what she wanted him to do and her reply was that she "didn't care" at which the server was infuriated, ripped off his apron and left. We were all uncomfortable at the experience of it all, between waiting for the food, and the "live" entertainment - we all agreed to just leave and skip dessert. So would I recommend the place - if you may have some time to spare and are fond of "live drama" In all - pleased with the food - horribly disappointed with the service and atmosphere - it is a beautiful dining space. Would not...
Read moreOh my! I’ve died and gone to heaven. The Lebanese cuisine at the Cleveland Ohio restaurant - “Tazza A Lebanese Grill” is amazing! I had their puff pita bread and flat pita ( which they gave me free extra bread for the road and a complimentary dessert of baklava) the fried cauliflower appetizer , the lentil soup and the grilled salmon plate and everything was DELICIOUS! The food was moist and cooked exactly to perfection. Not over nor undercooked. The flavors were delicate and danced throughout each dish without being overpowered by one or more spices. The customer service was above and beyond with frequent table side “check ins” by the server, the management and even the bus staff. The beverage maker came to the table to ask specifically what kind of beverage she could “mix up” for me asking what types of flavors I enjoy and what types of spirits - so I could have my own signature beverage. I chose a “boat ride” made with ginger beer. I can only say wonderful things about this restaurant. It has large seating areas both outside and inside. It is clean. It is overly staffed for extra time for staff to give much attention to their customers and I promise to return again before I leave Cleveland! Absolutely an...
Read moreLove love love this place. Have been back again since my first visit. They have a nice patio which is perfect when the weather is nice. I’ve had hummus both times I visited and the portion is large and, tho my husband and I shared it, we still had enough to take home and enjoy later. They serve two types of pita, one fluffy and one which is not dense at all (i should know the names). I love the fluffy ones- they come 3 in a basket and are warm and satisfying. The first visit I got the mujadara (lentil, rice, and fried ones) and I got the chicken shish kabob on the second visit. They were both delicious but the lentil dish was a standout if you love lentils and onions. Drool. Husband got steak shish kabob and said it was perfectly cooked. The Lebanese wine wasn’t my favorite but I wasn’t that bothered by it as it was drinkable. We ordered baklava for dessert and it came out in little bite sized pieces which is exactly how I like it. Unfortunately we got two different types, one with filo and cashews and one with coconut and pistachios. Loved the more traditional one bit the coconut version was too sweet for my taste. I’m not sure why we got two varieties. Anyway, love this place....
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