Let me start off with saying that the food was good for the price - a little on the higher end, but the portions were good and it was a good meal. I am not sure if we just picked a "bad day" - However, some of the things we experiences just should not have happened. It was a "holiday" and it seemed that they were under staffed - even though with the amount of clients [not many] they should have been able to accommodate the needs of their clients. We were seated and waited a good 10 minutes before anyone came over to ask what we would like to drink. We ordered appetizers, our meal, and by the time we got to dessert we were in the place for nearly two hours and just wanted to leave for the fear of how long it may take to get dessert. We initially ordered 2 coffees and an espresso - and after requesting and reminding the server 3 times, we cancelled the order - We were initially told that he "had to make it" himself and it would take him a little while - He seemed to first forget, yet he had time to sit and talk to two guests [perhaps they were friends as he seemed very comfortable navigating the interaction]. The last time I asked him about the espresso he said.. do you still want it because it's been so long now - and my friend cancelled the request as it had been almost one hour - no the main course was not served. We also had the pleasure of hearing a server get into an argument with the manager - apparently a client "invaded" his space and words were exchanged between the server and the customer. He seemed to be upset at the manager as she took the side of the customer and not her staff - a few more words were exchanged and he had asked her what she wanted him to do and her reply was that she "didn't care" at which the server was infuriated, ripped off his apron and left. We were all uncomfortable at the experience of it all, between waiting for the food, and the "live" entertainment - we all agreed to just leave and skip dessert. So would I recommend the place - if you may have some time to spare and are fond of "live drama" In all - pleased with the food - horribly disappointed with the service and atmosphere - it is a beautiful dining space. Would not consider going back.