GameStop — Local services in Colorado Springs

After reading other reviews on encounters with “Nate” or Nathanial or whatever he goes by I figured I would chime in as well. This guys treats customers terrible and thinks he is some sort of an authority figure because he’s a manager at GameStop. He told a clearly non binary person, “have a good day, SIR!” And the young adult left the store in tears. He also does returns and ADVERTISED sale prices at his discretion, when asked, he replied “if you don’t like it you can leave.” Something needs to be done about this employee, he’s a terrible person and treats customers awful. Ive made a formal complaint to corporate which has been escalated to an upper level corporate supervisor, should take 3-5 days to hear back but I have an email from corporate documenting the encounter as well as the ticket number for the compliant so hopefully they...

Terrible experience. When we walked in and asked about Switch 2s the lady behind the desk said "ok I'm un-boxing stuff rn". We thought we were getting help when another gentleman walked out from the back and said and started helping us. We asked about traiding in a Switch 1 and answered all our question but then when we ask if we could do that he just walked away and said "ok, that's super". Sat around for 15 minutes while both of them ignored us. Then the lady behind the register pulled out a switch 2 non bundle. We thought she was going to help us but she just put the box under the counter and walked away. The said they only had the Mario kart bundle and there was no one in the store. They didn't want to do their jobs and they didn't care about making a sale. We walked out of the store and nobody...

Went in today tried to buy two controllers clearly marked $9.99 price tag on product. Ringing up at $12.24 brought to their attention. Manager came over told me sorry the price $12.24 We forgot to take off the sales stickers from December. I literally have been coming to this GameStop since it opened over 20 years ago. I have spent a lot of money at the GameStop no more, not surprised it’s going out of business lost a customer over four dollars. Whoever that manager is needs some retraining. I bought my PlayStation 34 and five there plus my Nintendo switch and two switch lights. If you got a problem with what I say, look up my name in your system and have the manager call me. The store manager’s name is Nate and he is the one who helped me. Do not go to the store....