While my nails turned out fine, I was super unimpressed. My mother and I made appointments for 11:30. Finally got seated at 11:50. My mom's pedicure started immediately and I waited an additional ten minutes for my person to show. When he did show things seemed ok at first. He had the lightest hand when scrubbing my feet and the massage was mediocre at best. They have a period where they wrap warm towels around your feet and let them sit for a few minutes… My guy disappeared for at least 15 minutes. I realized after a while he was just sitting behind a curtain maybe taking a break? My mom offered to take the ICE COLD towels off of my legs as she was headed to get her manicure started because they were sliding off. At this point I was annoyed but stuck it out because the paint job turned out OK. My mom was about 15 minutes ahead of me getting her manicure. I carried my own shoes and bag back to the table for my manicure and he asked to check me out before starting my nails. (Side note: apparently if you use Venmo you save $4. I wasn't told this at all. My mom told me after she was offered the option by her person) I had to have him refile my nails because the first time they were slanted. He rubbed a bit of lotion basically on my wrists and half of my palm, buffed my nails and got to painting. Didnt use cuticle oil, didn't have me wash any of the dust from buffing off... He turned a fan on when he got hot (told me this later into painting my nails) but it was blowing on the table and not on him.
The overall experience was underwhelming and disappointing. I'm 5 months pregnant and have a 2.5 year old. I was in town from Chicago visiting family and wanted to spend time with my mom. I'm fully capable of doing my own nails but on occasion it's nice to have the time to relax and spend a little money on myself. I paid almost $100 for an experience where I was constantly questioning the whole process.
I hate to write off places immediately but I used to come here 5 years ago and the quality has clearly gone down. Save your money and go somewhere...
Read moreI don’t ever write reviews but what happened to me today was scary and confusing.
This incident happened 6:10 PM on Wednesday 5/22/2024. Identifiers: This man claimed to be the manager, was wearing a grey shirt, was muscular, had tattoos all over his arms.
I walked in to check in and noticed the man at the front desk was immediately showing attitude and had an aggressive body language.
After I checked in to get my nails done I asked him if there was a natural pink powder for acrylics. He pulled out a PURPLE powder and said that was the ONLY powder he had. I asked if there was clear or just any natural looking color other than purple. And he said “YOU PEOPLE always do this. I don’t have time to show you other colors so take this or leave” and proceeded to yell at me. As I was asking him what he meant by ”you people” my friend walked in and he started yelling at both of us…? When we went back inside to ask him what his name was he said “Jackie Chan”. When I asked him to actually tell me his name he said “Bruce Lee”.
I don’t understand why he was being racist towards us by saying “you people” and also being racist towards all Asian people by saying his name was Jackie Chan/ Bruce Lee..? And this man claimed to be the Manager when I asked him if he owned the place. No chance I am returning to this salon. I was verbally obliterated just for asking a different nail powder...
Read moreI believe this is not a honest establishment. I went in for an acrylic full set(almond shaped)(short/medium length) (polish)I was quoted $50.00 when I question the tech about the pricing on how was I charged and extra $15 she said “that the beginning of January this year, prices went up from $35 to $40 for a full acrylic set and the $10 was for length and shape and that’s how the total came to $50.00, she couldn’t even look me in my face while telling me this. (Yes, I went ahead and paid for the service and she did a very good job) but correct me if I’m wrong but since when did nail shops start charging for the shape of the nail, the length I get. It was my first time there and I really wanted to like this place but I can’t do business with dishonesty. I say dishonest because upon checking out, I question the young man who contradicted what the tech who did my nails said, with the exception of they charge for length and shape but I can’t even trust that because he responded without making eye contact and fumbled over his words after I told him what the tech said. With all that being said, it’s unfortunate because my nails are really nice but I can’t trust this business. My advice to you, get a break down of the prices...
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