Noodles and Company — Restaurant in Columbus

The menu gives you a clear definition of each entree, sides and drink options. The menu is on the wall after you enter, behind the registers, painted as decoration in the hall/dining area leading to the north as well as physical, colored placemat sized menus. The dining room is streamlined and functional with a good flow. The all glass front allows lots of light to brighten by day and allow an interesting view of well lit buildings across the way. The restaurant is clean and the service is friendly as you are greeted with smiles as you enter and order. After you place your order, you are given a table number (if you are dining in) and drink cup. A beverage display case is between the registers with bottled waters, juices and milk options. The beverage/ice dispenser is conveniently located next to a neatly compact condiment counter offering communic bottles of hot sauce and signature seasoning shakers as well as chop sticks, sliced lemon, to-go containers, extra napkin straws straws. On the other side of the condiment area is the "Noodle Nook" offering a bowl of individually wrapped "Chopstick Buddies" and prepackaged activity pages with crayons. You will enjoy dining-in as there are many tables and booths along with two counters with stools. The only negative both times we've dined in, is that only the main entrance has a climate/wind blocking foyer. Many customers also use the other two side entrances that result in the dining areas being very very cold. (It was below freezing each time we dined in.) Their food is quite tasty and the menu offers both zucchini noodles and cauliflower noodles in addition to the flat noodles, spaghetti noodles and elbow shapes you would normally expect. You will enjoy watching the chef prepare each entree in the row of skillets lined up waiting for noodles, where he then creates the magic for your taste buds by adding the sauces and seasonings specific to any one of the twelve entrees offered. Come, dine, enjoy! Once you have tried each entree and have chosen a favorite, you'll return again and again for food that is fresh, light and a delightful experience for your mouth. You...

We stopped in to order supper for my family after waiting I was advised they ran out of rice noodles, so I told them I would be back in 30 minutes. Upon my return my order was ready I picked it up and came home. We open the meals and the noodles are still uncooked, the rice noodles are under cooked with stiff cores. I called the store to complain after waiting for 15 minutes on hold they take my email address. Below is they response absolute horrible. This is Aiden, I am one of the shift managers at this location. After speaking with my General Manager, Kailey Bickle, I do regret to inform you that I am unable to issue a refund as the order was placed in house. I do sincerely apologize for the confusion I may have caused and the quality of the food you had received. We strive every day to make dish with care but as humans we do make mistakes. Now due to our inconvenience, I would love to send you 5 free bowl cards on our behalf to use on your next in-house purchase. If you'd be okay with leaving your address in this email thread, I can get them mailed to you as soon as humanly possible. Thank you, both of you, for being so honest and understanding on this matter. You have been nothing but amazing to us. Thank you again, With greatest...

Sometimes its the little things that matter. I attempted to place a group order with the Dublin location and was having trouble with the website. I called the store and was told the site was down. I then ask if I could place the order over the phone and was told no because they couldn't guarantee the order by the time I needed it, which at that point was 2 hours later!! Instead of trying to help me, I was dismissed. At this point, I was already under a time crunch and had to provide lunch for a bunch of big wigs in my company. I called the Polaris location and immediately the manager there told me that I shouldnt have trouble with the site but if I did, he would be happy to take my order over the phone. This was such a huge relief and although I was able to use the site for this store, I felt at ease knowing that this manager was there to help. I almost cried! LOL. The order was placed and ready for pick up when I needed it. Our names were on the containers and there were forks and napkins for everybody. I didnt catch his name but the manager at this location was a...