Memorial Hermann Surgery Center Conroe — Local services in Conroe

EVERYTHING was going good with my Cataract Surgery on 10-19-23 at 11am--nice informative helpful people like Margarita at the front desk and Tabitha and Bridgette getting me ready for the wheel chair to go to the Surgical Room.......UNTIL I got to the Surgery Team in the Srugery Room and I had to lay down with my old bad stiff back...which I told them at LEAST 3 times) about 1) I was moved to a position WHERE MY HEAD was about a foot from the head cushion 2) I IMMEDIATELY told them I was uncomfortable and had to move which seemed to be a big problem for the lady adjusting my knees,she seemed bothered that I asked and after GOING OUT OF HER WAY it seemed to lift my knees and then announcing That's It!, it won't go any higher (after adjusting it mechanically). 3) WHILE THIS WAS GOING ON, some young lady put on the Blood Pressure Wrap (I suppose) and when I looked at her surprised that she was doing this while I was trying to get comfortable SHE JUST KEPT ON GOING!.....4) After moving BY MYSELF (I was told to just lift my self up and move (with little or no assistance) 5) At 72 years old I tried my best ...6) Then (with no break in the action) THEY SEEMED TO BE IN A HURRY like they were running behind or something. --I found my LOOSE SHIRT was binding my neck and said I have to adjust my shirt down (to open it at the neck) and YOU GUESSED IT,I WAS COMPLETELY IGNORED! AND THEY pulled my shirt back at the neck and FORCED those patches under my shirt to my chest. *NOTE: There was ONE kind soft voice coming from behind my head from a man trying to comfort me and that helped me calm down a little and touched my head to show some compassion--I could tell HE was a Real Professional and took pride in his job. 7) I was then informed THEY WERE PUTTING IN THE HAPPY JUICE or something like that 8) Then Dr. Dejean came and reassured me everything was ok and time for the surgery. .......I then woke up and my GOOD CARE that I was receiving at first before I got to the Surgery Room continued until I was taken out to the car where my friend was waiting.....I expected more, MUCH MORE from a facility that NOW CARRIES the Memorial Herman name...That time in the Surgical Room left me with a frustrated, even slightly disgusted memory of my otherwise joyous Cataract Surgery on Oct. 9th, 2023...But JOY OF JOY'S I get to go back on Oct. 23rd 2023 and do it again. I hope it goes better than the first one. I admit though I am a little apprehensive of the upcoming experience I am going to go thru but now I KNOW WHAT TO EXPECT,just be ready for anything... I have some anxiety and a little nervousness but I know everyone does and I will get over it. I just don't know WHY the experience cannot be a pleasant experience. I have been to the Conroe Surgery Center (my wife and I several times) and nothing ever happened like this. This post in no way is intended to say anything negative about my Eye Dr. or HIS excellent care (he has taken care of my wife and I for 20 years) or his excellent...

If I could give negative stars I would. My doctor was amazing but that’s not what this review is about. I have had 12 surgeries and never had an experience like this before. I thought I was going to die. I could not wake up from surgery. It was a Friday and they could care less. All the nurse cared about was getting out of there. I have never felt so scared and alone in my life. My mom was crying. I tried so hard to wake up and they told my mom they overmedicated me because I’m allergic to pain meds they had to give me something else. I was throwing up all over myself and I couldn’t sit up and they were raising their voice for me to wake up. It took me hours to come to and I wanted to slap the woman screaming at me to get up. I literally thought I was going to die. No matter what I did I could not wake up fully and my mom had to keep telling me to breathe. It was the scariest thing I have ever been through and I’ve had two surgeries since then on my shoulder with no problems AT ALL. They sent me home barely awake throwing up on myself. I will never go there again and I wanted to warn EVERYONE not to go there as I’m telling everyone in the medical community as well. Worst experience of my life. Just go somewhere else. Rude as heck nurses don’t care about your life they just...

I had a superb experience which I contribute to Robin, my nurse. She was experienced, caring, friendly and I felt at ease. The anesthesiologist introduced hisself and was very friendly and thorough. My surgeon, Dr. Maggart has a great bed side manner and offered to say a prayer for me. My son, Derek, was allowed to be in the room with me while I was prepped for my surgery. I was given some medication to relax me. I wish I could review what happened next, but I don’t remember a thing until I was in the car driving home. I had a question and called Ashley, my nurse that helped me after surgery, and she was also very helpful. I was very fortunate and blessed to receive the best care a person could ask for. Thank you Dr. Maggart, (Woodlands Surgery Group), Robin and Ashley for my excellent care. You guys and...