DXL Big + Tall — Local services in Copley Township

I traveled quite a way to get to a brick and mortar store after ordering 3 pairs of dress pants on the DXL website only to find out none of them fit around the waist...I wasn't going to be disappointed again, insisting on actually fitting them right in the store before purchasing anything. They only had ONE pair that fitted somewhat but no others with the same waist size but different color...and this is a store DESIGNED FOR ONLY BIG AND TALL people!!!! Since the store is in a depressed area of Akron, Ohio (most of the stores around them boarded up), my one pair of pants was probably the only sale made for the day. I asked about a discount (comparable to one they might offer for a "on-line" purchase) and was quickly told no such incentive was to be afford for this "in store" purchase. It wasn't a good...

Jason, the gentleman who works at the store in Montrose (Akron) Ohio was incredible. I took my boyfriend in on Friday 10/8 to get a dress shirt, pants, and shoes. Jason approached us at the door, asked what we were here for, took us where we needed, MEASURED ACCURATELY and got us exactly what we needed quickly. He made the experience fun and easy. Jason was extremely personable. I brought my brother to the same location on Sunday 10/10 and had the pleasure of working with Jason again- this time just needing a dress shirt. Was once again blown away by awesome customer service. It was a breath of fresh air to be assisted by someone who seems to be passionate about their job. We will certainly return and we hope to work with...

Excellent service!! Had a horrible experience at men's warehouse at chapel hill so we decided to go here ; it's a little out our way but the trip was well worth it! Immediately when we enter we were greeted and offered assistance. The gentleman that help us was great. He listen and help us. We felt welcome and taken care of. My son got nice suit vest for prom and we will definitely be back for more items. If you're a plus size man or you are a mother or father with a plus size son , please come here!! They make you feel welcome and the clothes are very nice and they have variety types of clothing from dress up to casual. The prices are also affordable!! You won't be disappointed!...