**I feel the need to revise my review because of how strongly I feel over this issue. I stand by my statement in saying that Olga was helpful in helping me and my mother with our dresses. However, after purchasing my dress and having to deal with the alterations process, I find myself needing to put this out there to help others avoid the same issues. It has been two months now since my wedding date and I have mixed emotions on how I felt about my dress for that day. It all began with the alterations. I went in for my first appointment and the seamstress that helped us (I don’t remember her name) was cold, abrupt and wanted to get done as quickly as possible. I maybe had her attention for 10 minutes. She ripped out the inside padding because it needed to be removed but that ripping caused external obscurities with the dress and you can see that it changed the initial shape. I explained the alterations I was looking for and I asked if she understood. She insisted that she did but I left that day feeling unheard and feeling uneasy about it. I then went to the follow up appointment and my fears were validated- I knew she would mess up my dress. One side of the dress was longer than the other, the bust part where she ripped out the padding was messed up and the insert in the center that I asked for was poorly and incorrectly done ( I asked her to remove the mesh and she simply inserted fabric behind it). It was horrible. Throughout the entire wedding process I did not ask anyone for much, in fact, my bridesmaids wore $99 dresses and could do whatever they wanted for shoes, jewelry and hair and makeup. I say this to let you know I was not a bridezilla by any means. But that day that I went back for my appointment, I was devastated. The one thing every girl dreams of is her wedding dress and how she will feel on her special day. I broke down and felt so robbed of this moment. It felt very much like I was just a number and another purchase to them rather than having made to feel like this was a special moment.
When I was there for the fitting where everything was completely wrong, the woman working the floor and the seamstress for that day, Consuelo, did make me feel better. They reassured me that they would fix it but there was definitely tension. I am not going to say that I did not appreciate their efforts but overall, I felt defeated. Consuelo went to work on my dress and I have to say that it was a million times better than the attempt from the other person before her. It really was. It “fixed” the mistakes from the previous seamstress but there were still issues that were there from the first attempt. For example, the bust part- ripping out that padding was the worst thing to do to the front of the dress, it left a strange indentation/shape that can be seen in many of my photos. I will also say that I pleaded with them to make it tighter and more secure on top and looking back on my wedding day, I felt like they fell short here too. It was not secure and I don’t feel overall as if I was heard. When I went back to pick up my dress from the final fitting, it was a couple of days before the wedding. I was not 100% happy with my dress but I felt like I had no choice and I could tell that we were not wanted in the shop from the moment we walked in. It felt like I was a problem and they wanted to rush me out. Seeing the pictures now and realizing how I felt that day, I am saddened by my experience and hope that you take precaution in selecting your dress. Make sure it is 100% what you want and ensure that the alterations are in line with...
Read moreWe had the worst experience at this store and will not be going back.
My best friend had gotten in engaged in April. We had heard the best things about this store... so what did we do? We instantly made our first appointment with Leggenda for her to find her dream dress.
She wasn't arriving into Miami until 3:30 so we booked the last appointment of the day at 5:00. I will be honest we were running about 5 minutes late as does everyone in Miami.
However, upon our arrival - we were greeted with less than friendly salutations and an interrogation on her wedding dress. She explained that this was her first store and wasn't sure exactly what she wanted as yet...because she hadn't tried on anything.
They were offended by this answer and kept reiterating that she would be unable to buy a dress if she did not know what she wanted...but every "body" is different, every dress is different.. How is a person to know what they want, if they are not afforded the opportunity to try it on.
You do not purchase a car without test driving it - so why would you buy a wedding dress that you can't try on?
They eventually let her try on two dresses. Just two. Luckily, we started to make headway as she realized that she liked the ball gown fit and requested to try on a few more... the attendant advised that she could only try on one more and were limiting us to three dresses alone, even though we had another 30 minutes on our appointment.
They then were offended that she merely advised that her wedding would be in January but were still throwing around dates. They were appalled that she was still contemplating her budget as she had no idea what dresses costs so was still kicking the price around. Instead of educating her on designers, fits, prices.. they just scoffed and basically ran us out the door.
While my friend was trying on one of three permitted dresses - one of the attendants cornered me and basically insinuated that my friend could not be getting married as she didn't have a secured date or venue and even when I answered the questions with certainty, she continued to bluntly say "SHE WILL NOT BE BUYING A DRESS TODAY". It was disgraceful.
They did not only question her wedding and marriage, but they also did not compliment her once during her try-ons.
It was incredibly disheartening for the bride as it left a sour taste in her mouth for her very first bridal appointment. She will now permanently remember this specific visit when she thinks of her wedding dress.
Weddings are supposed to be a time of love, support and happiness. So to all future brides out there, do not let this place dull your shine or ruin your excitement for your big day.
They are merely concerned by the...
Read moreIn preparing to purchase a wedding gown for my daughter’s wedding, I booked appointments at several stores located in Coral Gables that seemed to have beautiful dresses on their websites. At the first place we went, the dresses were fine, but my daughter just did not connect with any specific dress. The second place cancelled our appointment at the last minute due to a computer glitch. I was disappointed, but luckily, there was a third place, Leggenda. We worked with Olga. My daughter had certain ideas about how the dress should look, and Olga listened carefully and brought out some suggestions. One in particular really captured the essence of what my daughter was saying, and in addition, was extraordinarily flattering when she tried it on. When we saw it on, we knew that this was the right dress. We also worked with Olga to style the dress with a veil. We were not quite sure how we felt about veils, tiaras, and other hair ornaments, but Olga showed us various options and helped us through this decision. Once the dress in the correct size was delivered to the store, we worked with Olga and the seamstress to get everything right. It took several visits, but when it was done, it was like a dream. Because it fit so perfectly and it was so beautiful, it seemed like a couture dress. The seamstress created some internal structure and added boning to help the dress lay properly. Aside from that, she added a button to help us bustle the dress, which we found easy to use. I was very happy with our experience shopping at Leggenda and recommend it to anyone looking for a...
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