Morays Jewelers — Local services in Coral Gables

Scammers. Be careful. I's been a customer for years and bought at least 5 very expensive expensive watches. But when there was a problem they flaked out. I boughy me a very expensive Cartier watch for my wife several years ago that never worked. I took it several times to fix it during the warranty period and it came back and worked for only 30 min and broke again. Once the warranty expired they charged me a few times several hundred dollars for fixes that never worked. After so much frustration I took it to an official Cartier store which did not honor the warranty because it was already serviced by Moray's. And also they brought to my attention that they sold me a watch that was outside the US system. So they registered it and now I am offically covered and with warranty. The watch works well for the first time since I bought it 3 years ago. I went back and told them the story that I expected a reimbursement of their failed fixes and they denied it. They even told me I made a mistake taking it to Cartier that I should have taken back to them and that official Cartier were lying to me. Truth is the only liars are them. Beware of unscrupulous, ruthless liars. Wont buy anymore from them. They dont value goos customers. Dont buy a...

POOR CUSTOMER SERVICE. Morays does NOT deserve one star and I recommend you NOT go there (50 NE 2nd Ave, Miami). Called just to ask for watch repair man's hours. It was as if I asked for the combination to the store. It was a HUGE secret and the "manager" ARGUED with me and told me she did not have to tell me. Utterly ridiculous and wholly unprofessional. Would never spend a half a cent in this establishment. Other reviews also show how poorly they have treated customers. Nothing upscale or elegant about that. Instead, I suggest people visit Messina Jewelers, Dover Jewelry, Kirk Jewelers or any other jewelery store as there are plenty within yards distance who would appreciate...

I can’t say enough great things about this jewelry store! The service is top-notch—every time I visit, I’m treated with genuine care and attention. The staff is incredibly trustworthy and knowledgeable, making the entire shopping experience stress-free and enjoyable. Their product selection is stunning, with pieces that suit every style, budget, and occasion. I always find exactly what I’m looking for, and I wouldn’t take my business anywhere else....