MINISO — Local services in Coral Springs

When I saw that they were going to open Miniso in this mall I was quite excited because I know that this store is wonderful! I arrived at 6:25 and the door was already halfway closed (the mall says it closes at 7:00pm on Sunday’s and I was completely aware of that). I wanted to see all the products and take the opportunity to buy some things, I didn't intend to be there long and even so at 6:30 the worker (the only guy in the store) began to tell us that they were already closing, 5 minutes later I had grabbed some things and he said again that they were closing the store and started mopping the floor in front of us, Since they were rushing us to leave, they were also denying entry to more customers at 6:40. I would have liked to see more of the store and not have felt pressured. I had to leave at 6:42. The store is great and well organized and I loved the variety of the products. The girls that were working were really nice and helpful. I am a person who works in stores and customer service and I know that the hours must be respected (I consider that I was more than respecting the store's hours), but I think they could improve their closing method and their...

MINISO is a Chinese discount retail store founded in 2013 by Jack Ye. He was inspired to create MINISO after visiting stores in Japan that sold good quality, inexpensive products that were manufactured in China. He used his knowledge of product development, supply chain, and the fashion industry, to establish MINISO headquartered in Guangzhou, China.

MINISO manufactures and sells household and consumer goods including cosmetics, stationery, accessories, toys, pet items, snacks, candy, and kitchenware. The MINISO motto is "Life is for fun." Today they are in more than 100 countries and operate over 5,500 stores.

This MINISO store is in the Coral Square Mall near the north main entrance. The store is bright and inviting. Geared to young people, the shelves are lined with pastel colored stationary, cups, plush animals, towels, accessories, food storage containers, bags, socks, hair accessories, pet items, sunglasses, perfume, and collectible figures from Disney, Hello Kitty, Minions, Mario Bros., and Barbie. My favorite section was the Asian snacks, candy, and drinks. If you are looking for an inexpensive gift for a young girl, MINISO will have something...

We were told by other employees that blind box items could be traded for display items of the same series. The employee emphasized that this was done at other locations.

When we informed the girl at the register she was very rude and dismissive despite us telling her this is what we were told by other employees. She was very quick to cut us off and just had a bad attitude. How am I as a customer supposed to know what can or cannot be done if I am given incorrect information by an employee of Miniso.

I don’t know if “trading” is done at select stores or it is up to the store manager’s discretion but there should not be a negative attitude directed to...