Target — Local services in Coralville

After my experience today. I will not be shopping at Target again. I was a dedicated Target shopper. I am a person whom praises good service by spending my money where I feel they deserve it, despite higher prices and even inconvenience. I believed they had great customer service which is why I continued to go back. And I once worked there. I ordered a Black Friday deal online at opening. (6AM). It was one of their TV deals. The kind of deal that everyone knows comes only once a year on Black Friday, so I was lucky to have it, and I relaxed the rest of the morning waiting for the moment when I could go pick up my order. I was counting on Target. I could have gotten a better deal else where or at least a similar deal. However, hours later I found out they could not fulfill my order. It is now after 11am. I felt so satisfied that I was getting the deal that I didn’t keep shopping for a TV. Went to pick up my order and they don’t have the TV. There is “nothing” they can do. And they literally did nothing, but explain to me how they had a lot of online orders and they apologized for their mistake. They suggested I come in and shop for a new TV. During the pandemic and multiple managers said their was nothing they could do. And made excuses about the fact that they had 1200 online orders. I understand how busy it gets. I used to work at Target at one time. But they did nothing to make it right. And my bank account has still not been refunded the money for the TV. Even when it does get refunded I still feel they did me wrong. They messed up and I am the one dealing with that. Those kind of deals come once a year. And I missed all the other opportunities because I was counting on Target. With that said, I will not be shopping at Target anymore. When it comes to where I choose to spend my money, that’s one thing I will hold a...

We are writing to express our deep concern and disappointment regarding a disturbing incident of racism that was experienced at the Target in Coralville, Iowa. It is with great disappointment that we feel compelled to share our experience publicly, as we believe it is crucial to raise awareness about the need for change in our community.

We were subjected to discriminatory behavior that has left us feeling disheartened and offended.

This experience not only tarnished our perception of your store but also highlights a critical issue that requires immediate attention. Racism has no place in any establishment and we believe it is crucial for your organization to address this matter promptly to take appropriate actions to prevent discriminating against disabled seniors in the future.

In addition to the incident itself, we personally requested to discuss the matter further multiple times in the last couple weeks and provided medical documentation, with NO follow-up from Target personnel.

We urge your store to take the following steps to rectify this situation:

Implement sensitivity training for all staff members to promote a more inclusive and respectful environment. Publicly acknowledge the incident and reassure customers that your store does not tolerate any form of discrimination. Review and update existing policies to ensure they reflect a commitment to diversity and inclusion.

We trust that your store takes this matter seriously and is committed to fostering a safe and welcoming environment for all customers. We appreciate your prompt attention to this issue and look forward to hearing about the actions taken to address and rectify the situation.

Thank you for your understanding and...

I placed an order yesterday my order # is 1066778242312 I did a curbside pick up. When I got home I saw that 2 of the sling stacking chairs in Tan were damaged, they had paint chipped off in a few place & were scratched. I called the store to try to return them and they told me that I had to come into the store. I asked if they could just exchange the chairs so I didn't have to go into the store. I explained that the reason I did curbside pick up is because I am not suppose to go into the store. I am high risk for Covid 19, I am 68 years old, a cardiac patient, & had cancer, those are 3 high risk factors. The manager said that he would not exchange the chairs unless I came into the store because he needed a credit card, Anytime I have exchanged or returned something they just looked up my Target credit card number & find the order. So apparently my health & safety is not important to Target. While I was waiting for my order I witnessed a lot of people going into to target without masks, so this is very risky for me. Before the pandemic I shopped a lot at Target I have been a loyal customer and this is how I am treated. I will make sure that I tell everyone that I know how I was treated & there are other places that I can shop from...