The teachers genuinely care about the children and are kind, wonderful human beings. But interacting with the corporate b.s. of this company is not worth it. Since whatever happened in July and the staff exodus, the communication dropped off a cliff. Leadership is always busy covering the rooms. Additional weekly fees for “summer camp programs” that only occasionally happened.
We decided to go somewhere else. I would encourage you to as well if you can.
After leaving we were charged for a week we should not have been. I have been told for over 2 weeks that we will be receiving our money back as a check, but no one will give me an answer on when it is coming. I’ll also mention that at no point did I get a response from the center’s director. A week after contacting the district manager I STILL don’t have an answer and she stopped responding to me after telling me she was reaching out for information and would let me know.
Over $300/week per kid is not a small amount and certainly not an “inconvenience”. What company can’t even tell you if they’ve processed your refund yet?
Go somewhere...
Read moreVery friendly staff and very family oriented. My four children have been attending here for going on six years now and they love it! The camera access and having live footage of your child at all times is a definite bonus that I didn’t find a lot while touring other centers. I love the app and knowing exactly what my kids did for the day, getting pictures of them doing activities with their friends and in the infant room knowing exactly how much of his bottle my son drank or when his last diaper change was. If you’re looking for a center I would definitely tour here!! Once you meet the director and staff you and your children will...
Read moreI was really nervous to leave my baby after maternity leave and enrolling him at daycare at 3 months old. Sara, Rylee and all of the teachers made me feel really comfortable and out of all of the centers I toured, this was the only one that felt like an environment I could feel comfortable leaving him in. He loves going to daycare and playing with his friends now. He loves all of the toys he gets to explore and Alexis does an awesome job with planning activities for them everyday, he’s learning so many new things. I love being able to see him on the sprout app whenever I want and seeing all of the pictures they post of...
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