Fashion Q — Local services in Culver City

I came to this fashion queue to exchange an item that I bought at a different fashion queue in Burbank and was told by the manager Jessica while she was sending text messages on her android razor, flip phone that she cannot give me an exchange and she provided no further detail as to why there is nothing about this Different store policy. She claims that they had on the receipt from the original store that I purchased the item from furthermore it seems like she just had an attitude and did not want to do the exchange as there was no one in line behind me and the store was not busy at all. The Burbank location had helpful employees and I had a great shopping experience. I just did not have time to The items I was purchasing when I got home I realized one item did not fit, and because I was within the 14 day exchange timeframe I tried to exchange it, and I feel like Jessica was very rude and purposely denied my request to exchange an item that was eligible for exchange! I don’t need any $13 items from there that bad. I left the item with Jessica and told her that she could have it. I will not be shopping there again and she has ruined it for fashion Q now I will only be shopping at other places like...

The young ladies that work in this store are very rude. For starters I didn’t get a hello when I first walked in. When I needed help I walked over to the register where two ladies were standing she asked what was looking for I said no jeans or shorts do you have any other pants I can purchase she quickly said no all we sell is jeans & shorts well as I look around in the store I came across some stretch pants and different other pants I was looking for…This showed me she didn’t want to help me..Then I go try on the pants I wanted I loved them so I grabbed a black pair & a gray pair.. I was just trying to get out of the store because I didn’t like the vibe even when I got to the counter to pay for my items..the attitudes didn’t stop it was very uncomfortable.When I got home to try on all my items I noticed a hole in my pants..I’m to the point where I really don’t want to go back up to this store but I want my item corrected I give them a thumbs down 👎🏽 you just don’t treat people like this customer service is very important & that’s something this store is lacking I hope the owner isn’t like...

My favorite clothing store to shop at. I don't shop here as much as I would like to because they are pretty expensive, for example, 1 pants can cost up to $25, but nevertheless this place is very stylish and I enjoy getting my...