I have been working with Victoria Torres @ The Kitchen Store for 12 years and 2 remodels and could not be happier with the customer service and the product quality. 12 years ago I was doing a full house remodel on a tight budget. I had spent almost 6 months researching and getting quotes, and evaluating both vendors and cost of cabinets. I was finaly ready to buy and had a quote for $18,000 but something told me to check one more place. So I went to The Kitchen store with my quote and my needs where I met Victoria. Within 15 minutes she had improved the price by over $3000, but more importantly, the way she engaged with us made the whole transaction so much better. The guidance through the whole process was outstanding and the result was amazing, my wife was over the moon. In the ensuing 10 years there were minor things that needed attention like soft close hinge replacements and other warranty issues that were handeled quickly and efficently. Two years ago my wife and I, for some reason, decided to buy a home that needed to be completely remodeled (rebuilt) and my contractor demanded I use his custom cabinet guy. Well after firing him, and hiring a new contractor, I called The Kitchen Store and fortunately Victoria was still there. So again my wife and I have placed our kitchen in her hands. Victoria and the Kitchen Store have been absolutely incredible to work with. Thru the supply chain issues and price increases, and the City of LA delays and permitting issues the kitchen was the least of our concern, again handeled with professionalism, and top of the line customer service. Look, how many times do you remodel a kitchen? I will likely never need to purchase an entire kitchen full of cabinets, but you can truly bet on the fact that there is no one I will ever recommend other than The Kitchen store and more specifically...
Ā Ā Ā Read moreWe were incredibly pleased to work with Ann from The Kitchen store. She designed a beautiful and extremely functional quality kitchen for us, and we couldnāt be happier. From our first meeting, Ann has been fantastic. She is diligent, very attention oriented and extremely knowledgeable. Within hours she had provided us with renderings of what our space could look like, and a meeting or two later, the design was finalized, and the cabinets were ordered. She was very skilled in utilizing the kitchen design software and was flexible regarding design modifications.
One of the things that impressed us most was Annās ability to understand our desire for a chefās kitchen and find creative ways to get us that. She came up with some innovative ideas for our smaller sized kitchen like adding a walk-in pantry. She listened to our ideas and helped us find the perfect match for our style and needs. I love her straightforward manner and honest opinions. We really were blown away with the quality of service, her attention to detail and the extraordinary customer service.
Her follow through was fantastic and she came to our house multiple times to work with the contractor to make sure the implementation was followed to plan. I would highly recommend her to anyone in the market for cabinets. You will be so happy with the products and service. She invested a tremendous amount of time working with us over the course of months to make sure all the details of the design were right and she was always available when we had a questions. We love our kitchen, especially the cabinets and it makes cooking and entertaining...
Ā Ā Ā Read moreWorking with Sharron was an absolute pleasure from start to finish. Her exceptional talent, kindness, patience and extensive knowledge made the entire experience enjoyable and stress-free. We couldn't be happier with the results she delivered.
From the very beginning, Sharron's warm and friendly demeanor put us at ease. She took the time to listen attentively to our ideas, understanding our vision for a dream kitchen. Her genuine interest and enthusiasm made us feel valued as clients, and it was evident that she was genuinely invested in bringing our dreams to life.
Sharron's expertise in kitchen design was truly impressive. She effortlessly translated our abstract concepts into tangible, well-structured plans and visual concepts. Her attention to detail was remarkable, and she considered every aspect, ensuring functionality, aesthetics, and practicality were all seamlessly integrated into the design.
Throughout the entire process, Sharron remained readily available for consultation and guidance. Her responsiveness and timely communication meant that we never felt left in the dark. She kept us informed every step of the way, ensuring that our expectations were met and often exceeded.
In the end, Sharron delivered a kitchen design that surpassed our...
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