Del Taco — Restaurant in Culver City

You can tell a lot about a restaurant by visiting the restroom. If the Restroom Is Dirty, the Kitchen Is Dirty.

This is one of the most important rules of thumb in a restaurant: If the staff doesn’t care enough to keep a place that the public uses clean, how much attention do you think it pays to cleaning a place that’s out of public view?

Next, If the Soap Dispenser Is Empty in the Restroom, the Kitchen Crew May Have Dirty Hands. Sure, there might be a sink in the kitchen, but if an employee uses the restroom and starts washing their hands only to realize that there’s no soap left, they’re probably not going to seek out soap.

Think about it: If a restaurant doesn’t care enough to service its restrooms often enough to prevent the garbage can from overflowing, how much does it care about keeping everything else clean?

I know the staff gets busy, this Del Taco gets a lot of customers, I recently informed the Manager that wears glasses, that the restroom needed attention, I said it nicely, I said “excuse me, ma’am the restroom ran out of toilet seat covers and the dispenser has no soap, her reply was “So?” as she shrugged her shoulders.

Now, at this point the Manager has probably noticed or the bitter older lady employees have informed her that I only come in to use the restroom, therefore she doesn’t respect me or anything I have to say since I haven’t purchased any food at this location for over six months now for a good reason...

Dead Roaches on the Top Ceiling Light Panels right in front of the Registers.

I use to love this Del Taco. Around 6 months ago, I came in to order my daily fix of cheesecake bits and cup of coffee, while standing in line waiting I looked up and noticed dead critters on the ceiling panel, you can clearly SEE them and they are STILL currently there up-to-date. I love Del Taco and use to buy food at this location DAILY. I have bank statement receipts proving my loyalty to this place until the critter discovery. I stopped buying food here since then, these days I only use the restroom here after my shift before getting back on the road, I now drive to the Del Taco off Manchester by LAX.

Today I had, as soon as I walked in the Manager and this other lady employee were having a LOUD Spanish discussion in the kitchen about how I only come in to use the restroom? what they didn’t know is that I speak and understand Spanish, I wasn’t going to say anything but they kept going on about it, I can hear them clearly while I’m in the restroom that’s how loud they were, I went to go wash my hands and once again there was no soap in the dispenser,

the Manager needs to do better in getting her priorities and responsibilities with this restaurant, she is clearly worried about the wrong unnecessary things, there’s still the broken lock on the other restroom that still hasn’t been fixed, the toilet paper dispensers are clearly installed incorrectly and should’ve been installed higher so that getting toilet paper isn’t such a hassle, fire the Pest Control vendor and hire better Pest Control service, all she has to do is contact the Property Manager for these issues to get rectified, a phone call or email for a little preventive maintenance goes a long way.

the night shift manager is just as bad, Like the other reviewers said, RUDE MANAGER. She has an accent works the Drive-thru at night.

Hopefully one day the neighborhood Del Taco will hire...

I went in your in the line was long and I know they usually let you in the bathroom if you purchase something first but I had a medical emergency I was about to go on myself and this lady told me I had to buy something in order for me to use the restroom now I know that's a health and safety issues and she's in violation codes didn't I ain't a human being the right to go to the restroom I don't know about the rest of the world but my mama taught me right anytime I had to go she didn't say take a dump in the corner she said to use the toilet so I stood there with my hand up and she continually denied me for 10 minutes finally I had to say something and what I had to say and do yet with an argument with another person about whether I was going to leave the restroom dirty or not I don't leave my own home dirty I don't even like being dirty matter fact dirty isn't even part of my dirty vocabulary when I'm speaking dirty tell all I'm asking is it people don't go to the the Del Taco on Sepulveda and Santa Monica Boulevard now I know it's not Del Tacos policy to not let people use the restroom is that would be inhumane and it's their job to people that have the job to clean the restroom no matter how it is that's the job they don't get the discretion eyes on who gets to keep using the restroom and who doesn't some people are just messy and that's your job is to clean it up now if you want to stand in support of Del Tacos you must purchase something in order to use the restroom that is that most inhuman unpause see thing that I have ever heard and I know Del Taco would not want that manager working and denying people the privilege or didn't need to use the restroom G I would eat a whole dinner there if she would have just open the restroom without any kind of quarrelsome I kind of wish that she would get fired or that she would get demoted and not be a manager because that is not management material I feel discriminated against definitely hurt because I used to like Del Taco and I wonder why I wonder if Del Taco stands behind the lady manager at the Del Taco it works during the day one of the tattoos and she knows who I'm talking about she's lucky I don't put her name out here tell Del Taco I'm telling all my friends not to go there all because of the attitude of that woman so and the food is terrible and they don't like to clean up they complain I can hear them hissing and hawing every time somebody makes a mess that's the point in having a restaurant people eat make messes and leave do your jobs or go somewhere else so now I've been kicked out ousted because of my human need of wanting to go to the bathroom and then possibly purchasing one of those nice little dollar shakes and a nice clean atmosphere but my night was ruined I was badgered and accused wrongfully of behavior that is not me so if you like to see your mama have to buy something first before she can use the bathroom or your pregnant wife or your kid that is throwing up remember you must purchase something first before you enter their bathroom that's blackmail folks have a good night and...

Middle-aged cashier that works mornings on Tuesdays and other mornings is terrible at her job. She seems to always be on a personal phone call when I go through the drive-thru which distracts her from her job duties. Her distracted service manifests itself into problems which leads to her getting upset with me for things that are 100% her fault. Case in point, there's been numerous times where she's placed the credit card reader too far out of reach for me to insert or tap my card to make a payment because she was too preoccupied at looking at her phone. Then, after a few seconds, she'll snap at me with a 'what's taking so long to pay' tone as if it's my fault that I haven't inserted my card yet when it's 100% her fault for not placing it closer to me and being unaware of this 30 seconds after the fact because she's too preoccupied with whoever she's talking or texting. Also, she's always asking me to insert my card in the reader when I have a tap option capable card. I'll tell her, "Why can't I just tap my card instead of inserting it". She'll snap back, 'just insert the card!!!'. Often times, inserting fails and then she'll ask me to tap and my payment always go through. Why are we playing the insert-credit-card-in-reader charade when tapping my card is an option? It's so stupid and unnecessary. Not to mention, I have to deal with her b.s. whenever inserting my credit card doesn't go through, which is virtually all the time. All the unpleasantness would be prevented if she just paid a little more attention to what she's supposed to be doing and what she's supposed to...