Absolutely horrid customer service by the owner of this store. Purchased a pair of boots for my daughter. Had sent her a text to see if she would like them and she texted back to say the weren’t her style. Text came in just 5 minutes after the purchase. Asked to return them. We’re shown a small sign by an area in the store I hadn’t seen which said “No returns.” I was not told their return policy when I purchased them even though I did tell the sales clerk I was from Boston and was trying to get in touch with my daughter via text to see if she would like them.
I was told I could return them for other merchandise but the boots were over $100 and nothing else in the store was worth that much money. Terribly cheap, chacki stuff throughout the store. The boots were the only thing worth purchasing in the place.
The owner wouldn’t have been out anything to return the boots I owned for 5 minutes. I feel cheated and amazed at the response...
Read moreSuch an adorable shop conveniently located on the main strip of Virginia City. The owner was very kind and personable and was very helpful with information about local favorites. Inside you'll find the best collection of t-shirts, jewelry, and moccasins in the region. There is also a small section of house items. I would absolutely recommend...
Read moreAlways a favorite shop in Virginia City. Great western flavored fashion and t-shirts. My daughter loves the puppy. Close to Bucket of Blood. So worth...
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