Us Nails — Local services in Delta Charter Township

Since it is closer to my office, I have been to this location few times after work. I often see the same girl with an ok service. However during my last visit to get a shellac the girl was doing a pedicure, the guy and few other technicians (including the lady I believe who is the owner) was sitting with no clients. He asked me what I needed and offered to take me in. I put my stuff down and got comfortable at his desk to get my nails done. As he was preparing, an older lady with no appointment walked in with a chipped nail. While there were others sitting around, I thought it was strange that he had to get up to ask her what she needed. I could hear their conversation loud and clear. He then pursued to tell me that he was going to move me and my stuff to another table. I didn't think it was a big deal. This guy moves me to an empty table with no explanation and started doing the lady's nail. I sat there for five minutes with no one coming to check on me or let me know they will be with me in few minutes. I couldn't believe what was going on. Although it is very common at nail shops, i felt strongly discriminated against as a young professional woman whose time and money is valuable. I was so angry, gathered my stuff and on my way out I told the lady what was done was very rude and I was extremely disappointed and will never come back again. I went to a salon next door by biggby and got an excellent service with a fair price. Glad I took my money where it is...

I had to give it one star, if i had a choice they would have none! The snotty nail technician, if she even deserves that title, cut my nail! Even though as she was taking that nail off I expressed my discomfort, she kept going at it. When she removed the nail I said I was bleeding and she completely denied she had anything to do with it! She insisted that that I put a nail on it and instead i asked for a bandaid and she claimed they didn't have any. So at that point she was slamming her equipment down and my mother was yelling about how the lady cut me. So I calmly requested a new technician which they happily gave me as the other technician ran to the back. As all the other technicians tried to calm the situation down, and up sell me a new set of nails, my mother and the old technician were arguing. The women claimed that I came with a bleeding finger to get my nails done and called my mother a b**. So at that point my mother was very upset and demanded we get our money back and not once did the women apologize or show any remorse. We ended up going to nail trix in the lansing mall who gave me rubbing alcohol and a band aid and did a beautiful job on my manicure. They were a bit more expensive but I got a new set like the man convinced me to. She told me to come back in a week for my finger to make sure it didn't get infected. So if you value all of your fingernails, do NOT go...

I called and made an appointment for a pedicure for me and my 10-year-old daughter and we arrive 15 minutes early to our appointment and they told us they were too tired to service any more patients regardless whether we had an appointment or not. She said we’re too tired and we’re too hungry to do anymore work today. Those were literally her words. Calvin even chimed in and another nail tech from the back screamed up I’m just too hungry.

This is after we waited around for hours for the appointment time to come about! (We were originally walk-ins several hours prior and they said there was an hour and a half wait so we left, grabbed a mom and me bite to eat and made an appointment over the phone for their next available opening.) I will never do business with them again and honestly don’t pull the race card often but there was no other reason for them to turn us away. Perhaps they genuinely were hungry and tired but there open sign was clearly still on and door open for other patrons mind you. Today I am discouraged and offended with the way they treated me and my child. What a rough lesson that was taught on what was supposed to be a...