Me and my little sister had such an unpleasant experience at this nail salon. When we first walked in we weren’t even greeted until once we sign in and sat down then they acknowledge us. Once they were done assisting other clients we were approached by nail tech named Linda who was very hard to understand due to a language barrier. We explained to her what we were needing and she didn’t quite understand what we were requesting until we showed her a pictures and seemed a bit frustrated at first with us.She proceeded to do my little sisters nails after she picked out some colors from the selection they had. Through the process I told her my sister wanted more glitter look on her ring finger and she just said she could do another coat but it wouldn’t look good. So we just left it like that even though we had requested something different from the beginning. Once done Painting she topped her nails with regular nail polish. I asked her why they topped her nails with regular polish when they usually close them with UV gel so that they don’t chip. She said it was all this extra money to get that type of nail. At that point I was very unhappy how they left my sisters nails and told them I wouldn’t do mine and would just wait for Hers to air dry. Linda insisted she could make things right and I agreed since she said she would do a better job. I just had simply asked for French tip acrylic nails nothing fancy or any designs. When she finished my nails they didn’t look like good quality product was used and some had bubbles inside and no pink polish was added to make them French tip just a clear polish on top with white tips and some nails had a weird shape. When I turned to see my little sisters they were horrible the polish was wrinkly and just bad quality in all her nails once they had dried. When I approached her to tell her of the problem she said it was because we picked the cheaper stuff and we would need to spend 50+ to get good quality nails. She wasn’t nice and had an attitude because I had told her of the problem. She blamed me and my sister that it was our fault for what we choose.I asked her for her name and she was hesitant to tell me since we weren’t happy with the end product of her service. I called the owner and made him aware of this occurrence and he was more friendlier than his staff but still made it seem like it was the bad quality nail polish that was the problem. I explained to him it was not only that they carried bad quality products and that that is not the costumers fault but that it was his staff with a bad attitude. I will be attaching pictures so that you yourself can see of the poor quality products they use and overcharge for. This was my first time going in to this nail salon and I will never go back again. I will be spreading the word to my family, friends , and acquaintances to not come to this nail salon. I’m still waiting for the agreed resolution with the owner but overall it has been such a bad experience. Save yourself time and money and go...
Read moreI have gone to over six different nail salons for the past 8 months trying to find the best nail tech because of my bad experiences that I've had in the past. Anyhow, I was at Walmart shopping for some household items when I stumbled on Regal Nails. I had a birthday party to go to, and it was 5 pm. I needed to get my nails done, so I walked into the Regal Nail salon and was professionally greeted by the owner. He was so kind and generous. I asked him if they did gel and he said yes. The nail techs were busy at the time, so, the owner, Viet, offered me a bottle of water while I waited. He also took the time to educate and explained to me about the new gel polish product that he had just gotten for his nail salon. He explained that it was an organic gel polish which is much healthier for the nails because it does not contain all of the chemicals that you find in other gel brands. He convinced me to try the new gel polish. I was seen by Linda. She was very friendly and extremely meticulous. I have never been more impressed by the quality and look of my nails than when I walked out of Regal Nails. Linda did an amazing job! The color was shiny!
It's been almost two weeks since I had a full set gel done, and my nails still look shiny, as if they were done yesterday!
I will never go anywhere else again for my nails now that I have found this place!
Thank you Viet and Linda! I will definitely be back and will recommend your nail salon to all...
Read moreLast week I was desperately in need of a nail rescue and restoration. I decided to stop in Regal Nails since I had some shopping to do at Walmart. Having had a bad chop shop nail job done a week prior at a salon I had never been to, my white tip solar nails were turning yellow and the paint was cracking off. Upon arriving at Regal Nails salon Viet, the proprietor, heard my concerns and assessed my nail situation. Having had a detailed conversation with the nail technician, Linda, Viet advised on his recommendation on how to restore my nails back to beautiful. The three of us solidified a plan for a gel refill, reshaping, a high gloss top coat, and a manicure to clean up my cuticles. Eventually, they will help me transition back to my natural nails. The gel Linda applied to my nails is one of high quality. She shaped my nails gorgeously. I am one happy customer who cannot stop looking at my hands! My nails are simply elegant! May I add the customer service was superb! I did not have to wait long at all being a walk-in without an appointment. Complementary bottled water for my son and I (and all patrons) is a plus. It is clear Regal Nails appreciates my dollar and holds it in high regard. I will be back to get a pedicure and continue my lovely nail restoration! THANK YOU...
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