Tl;dr, the head pharmacist, Abe, is on a gigantic power trip (peak “big boss of little things” energy). I just learned last week that I have a fatal form of Parkinson’s, which, at 40, leaves me with about 3-5 years left. Even though I informed him of this, I was still lectured (several times!) for improperly centering the tender, bruised superiority of a man and his staff for their own communication failings.
I’ve had an issue with the quantity of a medication for the last month. Every single time I called this pharmacy about this medication, I was told incorrect information.
After two weeks of this, and after being told on the phone it was now ready, I spent $15 in a Lyft to come grab it. However, once there, I was again told it wasn’t ready. I finally became emotional. I didn’t yell at anyone, or say anything personally insulting, but I was upset.
But Abe refused to commiserate or apologize. Two more weeks went by. I was back at the pharmacy (same problem; still no resolution), and was nevertheless about to leave with another med, not upset at all, when he pulled me aside to keep me from leaving, and lectured me like I was a child.
Yet, even though I told him I just received my crushing diagnosis just last week, it was not my emotions that needed tending to; instead,. He held up his own line, and then blamed me for it — which is honestly the most perfect metaphor for this entire interaction.
I only asked that he communicate with me as a peer, but, whether because I’m a woman, poor, or ill, he seemed fully unable to do so.
This man is condescending, paternalistic, and petty. Heaven help you if even one thing is off on your meds, because he’ll waste 30 mins of your time and his to try to make you feel like it’s all YOUR fault, dear patient, for being sick in the first place.
No patient should ever feel humiliated just for trying to secure the...
Read moreTashanick was working the register and it took her 10 minutes to ring one customer. She barely even talked to the customer because she was to busy chatting it up with the Customer Service Manager Mary. Come on folks. Get some average customer service and you would not be all that bad. Also this should have taken about 1 minute to ring up the customers 10 items.
If you have a manager like this though setting the example for their other employees of course the service is going to be poor. What is the store manager doing!
Another great if they've installed the self-checkout systems. I find them so annoying. Pay some employees to ring me up. Get rid of those and provide some better customer service.
Setting these annoying things aside I find the store to be for a...
Read moreNot the fault of the staff btw but Walmart, through sheer corporate greed and a lifelong hatred of humanity has single handedly curated the single worst customer experience on earth. I needed a pair of socks and to pick up a prescription but the socks were locked up, no one could help me get them for over half an hour. They didn't even start filling my prescription till I got there and it took them over an hour because Walmart won't hire enough people. Getting literally two things at Walmart took me over two hours. I'm still in the parking lot.
People in hell are forced to work and shop at Walmart. And I hope everyone in corporate chokes on spiders in...
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