Josh was great when picking out the bubble bed we ordered. The following is not a reflection of his assistance. Expectations were set. We waited 6 months for the bed then the nightmare started just trying to get it to our house. The “white glove” delivery service is a joke but they charge you a fortune for it. The parameters set were onerous but followed then, without reason, delivery was delayed after being confirmed for several weeks. The times provided by Roche Bobois’ chosen delivery company are essentially non-negotiable. However that doesn’t apply to them. Having to rearrange vacations to ensure we could make the delivery date that was abruptly changed cost us more money than we originally paid, again, without explanation. Trying to get information from Blue Truck or Roche has been spotty at best. I was told to talk to Benoit (manager) by the Roche logistics team and, after two weeks and several calls/emails still have heard nothing. I loathe writing bad reviews. But, a company that wants to set itself apart as a premiere company should do better. I am absolutely beyond frustrated and have contemplated being just petty enough to rent billboards near their brick and mortar stores with buyer...
Read moreAs designers, we've worked with Roche Bobois on several projects and have had a fantastic experience each time. We recently installed the Conversation Sofas, the Sense Sofa, and the Sense Swivel Chairs—and we’re still loving the iconic Bubble Chair. Our clients and their friends rave about the stunning colors and unbeatable comfort of the Roche Bobois designs. These pieces really elevate any home!
We did have a few hiccups with delivery around the holidays, as some of our furniture was handled by a third-party service. However, the sales manager was very responsive and quickly addressed all of our concerns. Overall, we’ve been incredibly impressed with the quality of the furniture and the outstanding customer service from Benoit and the entire team....
Read moreWe recently purchased a luxury designer sofa from Roche Bobois, and while the delivery took longer than expected, the wait was absolutely worth it. This sofa has become the centerpiece of our home—a true jewel that elevates our living space.
The team at the Denver store was exceptional, especially when it came to assisting us with the layout and fabric selection. Their expertise and attention to detail ensured that the sofa was a perfect match for our home. We are confident that this piece will bring us comfort and style for many years to come.
A special thanks to the store manager, Benoit Bonaventure, whose guidance and professionalism was fantastic . We highly recommend Roche Bobois for anyone seeking top-tier furniture and...
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