Boot Barn — Local services in Diamond Springs

I had such a great experience at Boot Barn! The store had an amazing selection and everything was well organized, but what really made my visit outstanding was the customer service. Samantha went above and beyond to help me find exactly what I was looking for. She was patient, knowledgeable, and so friendly throughout the whole process. Thanks to her, I left with the perfect outfit and a big smile. Thank you, Samantha, for making my shopping trip such a...

If I could give zero stars I would. We stayed in line for 15-20 minutes and they only had one line open and 5 workers on the floor talking to one another. After waiting 15 minutes they let the people behind us check out first because “they only speak Spanish” with no explanation after we let it be know that we don’t care we waited longer. Terrible...

It says they are open, and I drove in from the Somerset area for this store, specifically, and they are still under construction. Wasted almost an hour and all that gas because they lied about being open. It's not a good start to establishing the business. Tried contacting the business and Google, but...