Ross Dress for Less — Local services in Diamond Springs

Went to this Ross after going to Sly Park on the way back home, it was around 6:45 pm when we got there, the store closed at 8:00 pm, as we kept on hearing the closing announcements over the speakers. At 7:55 pm this rude women that works there approached me and told me very rudely that I had to go to the line as the store was closing, I was already going towards the front of the store to pay for the things I had in my cart and I was just looking at this shirt by the front of the store, I said give me a second and she just stood there in front of me like she wanted to physically remove me from the store. We all heard the announcements, you don't need to approach my personal space during a Covid virus to tell me to go to the front of the store, specially since I was already going and we still had 4 minutes before the store closed. I complained to the teller and asked for their manager, there was another lady in the front that came up when I asked for a manager and I told her that the other lady was very rude, and she said she will talk to her, but I wondered if she will, as the two of them were chatting up before the rude lady had approached me earlier to tell me to go to the line. I'm spending my hard work money in that store and I don't need to be treated like I was a bum in the store. Me and my sister where there shopping after a long day in the river, so we had shorts, t-shirts and water shoes on, and she made us feel like we were a homeless person begging for money and she wanted to kick us out. Later, after spending over $100.00 at Ross in Placerville, when I was talking to my sister that was also shopping there at the same time, she said that the same lady asked her what she was doing there, my sister said she was shopping and we just had came from the river, so this lady is definitely judging a book by it's cover, or discriminating a person by what they are wearing, you guys need to train people not to do that, even if I was a homeless person, treat me with respect and as a human being, my money is the same...

This was truly the WORST shopping experience of my life!! Not only is the store barely stocked but it is dirty and chaotic. The 2 women that worked there were beyond rude. After waiting very patiently at the jewelry counter and letting the women up front know I was there but to go ahead and help the people in line first I was told, or should I say "heard" the other women employee on the radio say "she is just gonna have to wait!" Upon hearing this the women at the counter thought it necessary to repeat the information once again but this time loud enough for now all to hear. However, what you did not see was that in your haste and rudeness you missed that your behavior cost, what I can see is clearly a struggling store to lose the $100 + I had planned on spending today on top of the several other nearby customers that also chose to leave and go spend their hard earned money some place where all are treated kindly and...

I went Christmas shopping at Ross. I wish I would have gone at the end of the shopping trip, instead of at the beginning. I had a set budget, there was no fudging around it. I spent 2/3 of my $ there. Which didn't leave me much for the plethora of places I had yet to go. Of course I found SO much stuff that I wanted to buy. I could have spent my whole budget at Ross. But I had specialty shops that I had to go to. So, next year, I'll have more of a budget, & I'll start earlier in the month as well. I love Ross. I could easily spend every cent that comes my way at Ross. But that wouldn't be very responsible, now would it?! And where would I put all the...