Dutch Bros Coffee — Restaurant in California

Stopped in because our son has been begging us for something because all his friends get things from here. There wasn't a huge line so we finally gave in. Bad idea. There was lots of staff, the girl who took our order was super nice. Staff once we got to the window was screaming & singing so loud it was crazy. Granted they were having fun, but when you have a line backed up & customers waiting maybe it should wait for a slower time. We were stuck in line for 30 minutes. Figured out we couldn't get the drink he wanted because it was an energy drink & he can't have caffeine. Ordered 2 kids smoothies, by the time we got them they were melted since it had taken so long to get to the window. Took them home and put them in the freezer so the kids could have them & we didn't waste money. "IF" we go back it would be us walking up, those people got their drinks almost immediately. Thankful there is something new in town that gives options to everyone & jobs. Hopefully maybe next time...

Coffee service at its top notch finest with the energy and personalities to go with it and take you a step further. This is the way food service was meant to be. Conversely, it reminds me of five guys in that unless one has properly budgeted for the entire year and inked the appropriate time and amount it takes to come here……one might have to refinance their home, skim from juniors college fund, start an online business or stick up a market or bank to afford these outlandish prices. I suppose that it is more than likely me that just can’t get my head around even the possibility of a ten (10)dollar($) coffee(☕️)! Again the atmosphere, staff , and product are off the charts great but a most himble serf such as am I it’s an idea to big to even dream...

Vary rude staff today I went there and we where asking about the menu and the best way to look at it, and the lady taking our order would keep pushing us to movie forward and was vary snappy and was clearly overwhelmed being the only one taking orders for two lines!!!! So we just gave up and finished. The lady at the Window then yelled at us for “making her barista cry and doubt herself and next time we come to check our attitude.” Honestly very unprofessional I work in a drive through and if I was to act that way I would get in lots of trouble. She clearly didn’t understand the situation and it was highly unprofessional of her to act that way. And for the kid taking orders honestly I understand you where overwhelmed being THE ONLY ONE taking...