Impel America Appliances Corp. — Local services in Doral

I placed an order for a grill and burner for an outside patio. The order was placed on October 7, 2020. The salesman name was Steven, seemed nice. We advised him that the company designing the outdoor patio was awaiting the grill and burner. Steven quoted that the units would be available without any hiccups On Monday October 12 or Tuesday October 13. We waited for a call back on the merchandise and none was given. We contacted them Thursday October 15 and asked to speak to Steven, at the time we called he was too busy and would call us back. No call given yet. My husband called back and asked to speak to Steven again. Steven stated that he would have to email the supplier to find out. So my husband than asked if Steven could give us a realistic answer due to the fact that he has difficulty following through. Steven than decided to ask my husband if he wanted to cancel the order. I guess that was his professional solution. In the end of it all you should be more diligent with your research and consider other options before heading here....

My experience at Impel Appliances was truly exceptional, and Jorge played a pivotal role in making it so memorable. Upon entering the store, I was greeted warmly by Jorge, whose genuine enthusiasm and expertise instantly put me at ease. Throughout my visit, Jorge demonstrated an impressive understanding of the products, patiently addressing all my inquiries and guiding me toward the perfect appliance solution. His professionalism and dedication to customer satisfaction were evident at every turn, ensuring that I felt valued and well-informed throughout the entire process. The layout of Impel Appliances was thoughtfully designed, making it easy to navigate and explore their extensive range of offerings. Thanks to Jorge's attentive assistance, I left the store feeling confident in my purchase and grateful for the exceptional service I received. I highly recommend Impel Appliances to anyone in search of top-quality products and personalized attention, and I commend Jorge for his outstanding support...

Really great experience. After my initial visit to the store and deciding on the stove I wanted I googled Impel to read reviews as we all do now. There was a little confusion with another company with a similar name that had terrible reviews however Impel America Appliances Corp had great reviews. I got nervous thinking oh boy I don't need this stress In the middle of construction. I talked with Lazaro and he explained the situation. It had nothing to do with them. That"s really too bad for them because I'm sure that has cost them some business which they clearly do not deserve and In todays world people are weary Lazaro went out of his way to help me and work with my budget. I"m all for supporting small business. I could have bought the same stove at a big box store but I much prefer to help the smaller businesses. Great experience from initial visit to showroom to delivery . These guys are professionals. I...