Kohl's — Local services in Downey

PLEASE READ!!! If I could give them ZERO stars I would AND I used to work for this location as a seasonal employee. Wed. Apr 3rd changed my whole outlook on this location/corporation itself. My husband and I walk in the store from the Amazon return side. My husband went left walking towards the young men's section, and I walked up to the men's registers to say hello to a friend/old coworker. My husband immediately turned around and walked to the men's section of the store because he realized what he needed wasn't in the young men's section. I then realize the young girl who was working in Amazon comes over to the register, picks up the phone and calls lost prevention - I know this because again, I used to work here and know all the codes etc. I didn't care to listen to her conversation with lost prevention until I hear her start talking in Spanish and looking DIRECTLY over where my husband was standing. Not to mention she looked over his way more than twice so at that point I had a good feeling she was referring to my husband. Now, I don't remember this girls name, but I will definitely find out who she is and report her to corporate because we were maybe in that store for NO MORE than 2 mins, AND my husband hadn't even touched any of the merchandise yet! After she hung up the phone with LP I then walked over to my husband to let him know exactly what I thought was going on - which was her PROFILING my husband because of his skin color (African-American). I decided to have a little chat with the girl who called lost prevention on my husband after he had done absolutely NOTHING. While my husband stood in line I walked over to Amazon return and said to the girl "miss there is a black man with a white hoodie that has his hood on... did you call lost prevention on him?" Yes I will admit I acted as if I was afraid he was in the store to see what she would say... and as I thought the girl said "oh yes I already called don't worry" I then informed this girl that was my husband she called LP on. After I informed her he was my husband she said "I'm sorry I don't know what your talking about". I was NOT about to go back and forth and waste my time with this girl so I walked back over to my husband and asked my ex coworker to call the manager for me. Reina, in which I believe she is one of the stores supervisors advised my husband and I the manager just stepped out to get some food for lunch, but that she will take down our numbers and definitely have someone call us to take care of this. We understood that there wasn't much she could do as she was not a manager and this is out of her hands so we just expressed how we felt and told her exactly what happened. More than 24 hours had gone by and neither myself or my husband had received a call from kohls. It is now FRIDAY so I decided to take it upon myself to give this store manager a call which is Gil. I called and spoke with Gladys in HR/Payroll - she stated Gil (store manager) was on a conference call, and asked if I wanted to leave a message. I asked her if I could leave a voicemail but she stated their phone system doesn't have that option so I said ok I can just leave my name and number with you. I gave her my name and number then she asked what this is in regards to and I said "A discriminatory experience". Shortly after that phone call the store manager finally decides to call my husband back... which means he did receive the message from his supervisor and neglected to contact my husband. My husband expressed how this situation made him feel and recapped what happened in his store. After my husband spoke with Gil, the store manager he received a phone call from the district manager which was far more understanding than Gil. The district manager agreed with my husband and stated that this definitely should have been handled differently (with priority) and then offered my husband a $50 gift card! lol Ridiculous if you ask ME. Discrimination to the fullest because of the color of my husbands skin, and it IS against the LAW. I pray no one...

Boy I've been really waiting to put a post on this Kohl's. When I first started coming to this one I really enjoyed coming here and shopping. They do had a lot of brand names that I like but then a lot of them stop coming into the store. It's hard for me to find clothes I am very picky about what I wear because I'm on the heavy side and I'm not the type of girl that likes to wear clothes that stick to my body like glue it's not fitting to me and I don't like it. I like things that make me feel comfortable and a lot them they make me look too old which I don't like either. But the most thing that I really don't like about this Kohl's is that I am disabled and every time I go to the restroom upstairs it looks disgusting it's filthy dirty there's never any seat covers where they're supposed to be they're all over the floor there's hardly ever any toilet paper that the paper towels they're not placed properly and their holders were they supposed to be they get wet most of the time which really sucks. I know that's not all the worker's fault about the neatness of the restroom. Because the customers who use their facilities are not very clean people. It makes me wonder what their bathroom looks like at home. As women we need those seat covers because of all the sicknesses that women carry as we get older we carry a lot of sicknesses that little girls can get and we need to keep ourselves away from them. It is well known that some STDs are caught by sitting on toilet seats it is well known that women get little infections from other ways that we get did I won't go into but we know what we get women and we need to be protected from other women's yeast infections I will say that and urine infections that we can get in Kohl's at every store department store it has a restroom where women put our bottoms on we need seat covers regardless whether women know how to take them out or they need to find a way to put them in a better container so where women aren't pulling out tens of them instead of just one at a time they need to make better canisters or whatever you want to call them that they are in so we're not pulling them out more than one at a time a lot of people don't know how to pull out properly so I wish somebody would find a way how to do it or have something that tells women how to do it I know how to do it but some women from other countries or even women from here don't know that you're supposed to pull up and pull down in order to take out the seat cover kids do not little girls they're not know that they have to pull up and pull down why because nobody teaches anybody like that so I'm sorry that I took my frustrations out on calls but I...

I came to this Kohls to be targeted. As soon as I walked in I overheard on the radio for a worker to keep an eye on me in the kids section. I then proceeded to a section in the back and the supervisor came and started staring at me. I felt extremely upset because I just came from the gym so I was a bit messy but oh my god. She was staying really close to me, she even followed me to the register on the other side and then walked back after I paid. (She was Hispanic, glasses, was about 50 and brown red hair). I always shop here when I do an amazon return bc of the coupon but she made me feel extremely uncomfortable and upset. So I will not be returning here. She needs proper training and please learn to turn down the volume down on the...