
My initial visit to this barber shop was motivated by its favorable reviews and its popularity among families, which suggested a welcoming environment. The service quality, particularly concerning the haircut provided to my husband, met expectations and aligned with the shop's positive reputation.
However, the experience was notably affected by the demeanor of the barber assigned to him. From the onset, the barbers communication style and behavior conveyed a somewhat unwelcoming and dismissive attitude, which was incongruent with the professional and friendly ambiance one might anticipate in such a setting. This aspect of the visit detracted from the overall experience, as the rapport and interaction with the barber play a significant role in the service's perceived value.
While I recognize that this might not reflect the standard of customer service universally upheld by the staff, and acknowledge the quality of the haircut itself, the interpersonal dynamics on this occasion were...
Read moreHaving lived in the Duluth area my whole life I've used many of the different barbers & have visited many different haircut shops, some i've loved that went out of business and others i've been botched from. This is the first place where they actually put effort into cutting hair, every other place has glazed over hair stylist who barely hold onto the clippers just cutting away not really styling or doing much of anything thats out of the box let-alone a good hair cut. If thats what you want go pay $10 for a cookie cutter haircut thats just like the person who's in the chair next to you, go there. This place isn't like that, they actually give you a style. Its the only place i'll spend my money at since no haircut should be the same. All the stylers do outstanding work and its just like the old saying "You get what you pay for". So if you want to look your best with a real style, you should check them out! As always support a...
Read moreWent to this barbershop, expecting to get a haircut very simple haircut for my son one barber wasn’t comfortable doing it so another barber suggested a different barber which my son didn’t like last time And they said well, you’re not gonna like any of us then we can’t cut your hair do not suggest this place for anybody to go get a haircut horrible service horrible people
And it was Anthony that told me nobody in there could cut my sons hair and make an appointment with somebody else
Cutting hair is not my job. I’ve never been turned down for a haircut from a barber in my whole life. You were completely rude and you mess up my hair a year and a half ago that’s why I haven’t been back I told my son before I walked in there you will not get your haircut from him but I figured somebody else might be able to cut hair there, but I guess not. Look at your reviews on Google man maybe you should...
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