I'm going to begin this by saying that my son, Salem (red hair 6 year old with autism and adhd wearing black shorts and a red USA shirt), and I (my name is Lea by the way), stopped by for some family time with a friend today. I've promised my son all week that my friend is coming over today and we were going to go out for milkshakes, which we did. See, I know you did judge me by what I was wearing because I can't afford a lot being a single parent without assistance from the other half of his DNA. I'm not the typical shopper you have that usually stops by. Fair enough. I have diligently taught my son how to handle fragile things with both hands and a gentleness to avoid any mistakes. We came here at the very end of family time, Salem was absolutely wearing down from being around a lot of people and after enjoying a rare milkshake from Strackland's. Upon seeing beautifully decorated Christmas ornaments, he did pick one up. Usually, I honestly wouldn't have an issue with this, but the feeling I had upon arrival was not a welcoming feeling as previously stated. One of the women rushed to my side, automatically with annoyance (the kind lady with the light strawberry blonde hair behind the counter was genuinely pleasant with us). She made it a point to automatically pick up the price tag (which was completely warranted in my opinion, it was the the way things were handled after). Now, my son is kind and gentle, however, he is full of chocolate milkshake and getting tired (read above also autistic) and starting to wear out. She then says to my son who did flick the ornament (Salem isn't perfect, I don't expect my son to be, and he knows better, but was also exploring, also not an excuse and I do apologize for what he did). Then I was told by the lady I don't think your mom wants to pay for that if you break it while looking me up and down. Then proceeded to hit my with the back of her hand on my arm while walking away. I didn't say anything, just headed out rather than pressing charges. People need to learn to NOT lay hands on somebody ESPECIALLY in their place of work. Especially at the dignified age that woman is at. Also, I did have a talk with my son upon...
Read moreIf you are a POC or a young adult stay away from this store. I am a newer resident of Dunedin and I am a huge Maileg collector for my toddler. I visited this store after seeing that they carried Maileg when walking by. I was told on several instances that certain pieces were “too expensive” for me and spoken to very rudely. Funny part is I didn’t find anything in that store “too expensive”. I have now visited the store twice and both times my toddler and I have been treated poorly. I will not be giving this store my money moving forward and advise you to stay away as well. So unfortunate since we love Maileg and they are in walking distance from our home but I rather continue to buy from Maileg directly.
ETA I thought they were being rude because I’m a POC and a young adult but after reading the reviews I see this is how they treat everyone unless your throwing money in their face which is hilarious because obviously if you’re going in the store you can afford it. They really need to change the way they treat...
Read moreI have shopped at this store for several years spending several hundred dollars every Christmas and today I went in there and they would not permit me to use the restroom. I happen to have a medical condition that causes frequent need and urgency of urination and because they sent me away and told me I had to go to the museum which is over a block away and then when I got to the museum had to go another half block to get to the restroom which caused me to wet myself. An experience that is humiliating. I returned to the store to complain and all they said was sorry but their restroom was not public. They showed no sincerity when saying "I'm sorry". Well now I have not only no need to spend money in their store but also no need to refer people to...
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