The Mattress Outlet - North Location — Local services in Durango

Experience: From the moment I walked into the store at 1316 Main Avenue, I felt welcomed. The staff were friendly, knowledgeable, and genuinely interested in helping me find the right mattress. They didn’t push the most expensive option—they asked about my sleep habits, back issues, and budget, then guided me toward a few solid choices.

Customer Service: The standout was the customer service. They answered all my questions with patience and even let me test out several models without hovering. The checkout process was smooth, and they offered flexible payment options, which was a nice touch A..

Sleep Quality: Since switching to this mattress, I’ve been sleeping like a rock. No more tossing and turning, and I wake up without that nagging back pain.

Final Thoughts: If you’re in Durango and need a mattress, skip the big box stores. The Mattress Outlet offers great prices, expert advice, and a personal touch that’s hard to...

Super friendly sure but I seriously question if they even know their products. Went in asking about a pillow top but they didn't have any and was directed to a "plush". The instore mattress was plush, very soft and comfortable. So we went for it. Had reservations about it when finding out it was one of those rolled vacuum sealed mattresses do to a pass experience...This is very close to the hardest bed we've slept on. I would equal it to sleeping on the concrete with a sleeping bag under you.

The real kicker is they have an ALL SALES ARE FINAL. NO RETURNS.

You can to a 21 day TRIAL period but it only allows for exchange with a same or lower valued matress with...

OMG! This is the place to get your mattress! I’m a no nonsense person. Just give me the options, no bullshit, be straight up with the price, be a honest salesperson and let’s make this thing happen. That’s the experience you get at the Mattress Outlet with Kenneth! He showed us our options and was able to work with us on price for the floor model. We love Kenneth and the mattress outlet. Also SOOO many good and quality options to pick...