Famburger — Restaurant in Durango

We went to eat here because the 1st time we ate here it was amazing! This time we had a horrible experience... Not only was our order messed up, but we were given the wrong order number. When they called the number we were given, it was not our order. Tried to tell the cook at the window and got nothing but hostility. We were told to get in line and order again if we wanted what we ordered and paid for... After a bit of confusion and refusal on our end to pay again for what we ordered, we realized they gave us the wrong order number. Our food finally came out and it was sooo salty it made us sick. Instead of going to the window to complain, we threw away almost 40$ of food mainly because we didn't want anymore hostility from the cook. We are still sick today from the little food we ate there yesterday. Come on famburger! You can do much...

I had a really bad experience about six months ago here, but decided to give it another shot yesterday. I ordered the rodeo burger, a side of onion rings, and a small drink. It was $15, which is on the high end for a burger meal in Durango, but if it's good, I'm willing to pay. The problem is the burger and rings were horrible. The burger was a mess and had this tiny bun that barely covered half the patty. It had an onion ring on it that I had to remove because it was hard as a rock. I was hungry, so I ate the burger and while sub par, it wasn't awful. The side of rings were the really bad part. Over battered, cold, and stale. I couldn't even eat one as it was just bad. I really want to like this place. Durango needs an affordable, good burger place. This...

So good we visited multiple times over 3 days. My #1 restaurant we ate at for sure.

Great food options and quality. Cheeseburger had onions smashed into the patty, and the cheese was fully melted and gooey (this was my favorite thing i got). The fries were crispy, onion rings HUGE, and the milk shake I had was a flavor I had never had before! (I know it had salted caramel in it, but I can't remember the name?), and I devoured it.

They've even got beer and dole whips. Stuff you think "oh that's so cool, why dont more places do that? Or mix those flavors/ingredients?".

Staff was also super nice (they even recognized us and said thanks for coming back!)

Overall, Famburger has nice people, a cool place, and good food that didn't break the bank. 10/10 . Would...