It's such a shame. I was visiting my friend in NJ and we both rlly love shopping. So we went to Ollie's but the experience and the service we received was embarrassing.
While looking around and searching I wanted to ask an employee for help. After finding one I realized the employee was in a talk. Waiting patiently for her to finish the conversation I took my chance after she was done and wanted to ask her where I could find the candles but to my suprise she just ignored and walked away.
I called after her trying to get her attention and she seemed so annoyed which already made me uncomfortable. As if it was not enough I got treated with such an attitude and received rude comments whispered under her breath. I told her if this is the way the manager teaches the employees to speak to customers at which she just made a comment about being the manager.
Shocked I just decided to leave the stuff, grab my friend and go. I did not know that managers who are supposed to be food examples treat their customers this way.
Being at Ollie's that day made me really uncomfortable. I am just glad that that I do not live in NJ and actually in Germany because this was the worst experience I had in my 23 years.
I just wish the other customers and especially the employees patience. Someone who talks to customers like that won't be afraid to talk to their...
Read moreGood store, usually pretty good deals. I just wish they had more control of what inventory they get (ie they have a certain item in stock but once it's gone it doesn't necessarily get replenished with the same thing. But otherwise pretty good. I wish they wouldn't play such crappy old fashioned music- kinda turns me off sometimes. Unfortunately, the only reason I'm knocking 2 stars off is they're apparently not compatible with a certain other small business located a few doors down, and is largely part of the reason they had to shut their doors. I was a very strong supporter of that business so now that almost discourages me from shopping at Ollies, I'm...
Read moreI'm from Jersey went home for a visit & visited this store & NONE of the employees had any customer service skills!!! Making fun of customers after they left & loudly the old lady cashier had NOTHING BUT ATTITUDE towards every customer...I've been in customer service long enough to know that you treat people the way you want to be treated...you don't like your job quit!!! The green haired girl saw the huge line & decided to put 2 things back on the shelf & when I went to find her she hiding down an isle eating candy unbelievable!!! I told ALL my family & friends NOT to shop there anymore when they heard the story they said they've had the same...
Read more