Express Factory Outlet — Local services in El Cajon

When did it become a factory outlet store? I don't recall ever noticing the sign with factory outlet posted before. It's been awhile since I've been in that mall and even longer in that stor.. I don't mean that in a negative way. I thought a factory outlet store was to be less expensive than a regular store? If that is less expensive then I never want to visit a regular store. The sale prices were expensive enough and it's not what I consider to be designer apparel. It's all very nice but not worth the sale prices. I would expect more for my money as far as selection and other amenities if you want me to...

They convinced me to get a credit card, which sounds great since I shop at Express a lot. After I was approved, they told me I couldn't use the card for my purchase (what?!?!), I had to wait to get the card in the mail AND they didn't give me the 20% off I should have gotten when I signed up AND she put my birthdate in wrong, so I now have to call and fix it cuz they can't fix it there. worst...

I like coming to the store but it either a hit or miss you need to pay close attention to the prices and once there scanned it doesn't ring up right I was overcharged for some items that were marked on sale and charged a shirt twice, I always have to check , for instance I'll be in tomorrow because this happened all because I was talking to the cashier and did not check until...