Pottery Hollow — Local services in Ellisville

I like this experience but I find they could really improve and modernize. 1. The discount cards - they should have a software system that stores that and recognizes a customer has purchased that card. Then at each visit auto deduct the fees. When the customer has used all of their savings, it’s an opportunity to sell another savings card. Improve the experience of waiting and or planning ahead. Make available a software that allows guests to get on a waitlist for a specified timeframe. It would improve efficiency and general management of the store. 3. Consider sound barriers on the side of the room you host parties. 4. Apply felt chair slides to the bottoms of the chairs. 5. Consider parties at early times or starting one hour before general public opening 6. The store manager is the nicest human I’ve ever met! Don’t ever let her leave, we only...

Had a fun time painting my piece, but when I got it back there was little black numbers painted on the bottom of it, I went in and asked about it and they told me they did that to keep track of which one goes with which receipt which makes sense, but I’ve gone to multiple other pottery hollows with over 2 pieces and not a singular piece I’ve made has ever had to have the numbers on it??? The people are nice but I just wouldn’t go to this one...

I have made quite a few pieces at this shop and I’ve had an amazing experience every time. One of my pieces recently chipped (from my own doing, not the quality of the piece) and I called the store to ask about my options to keep it food safe. The manager was extremely helpful in telling me all my different options and with her help it is back in commission! Team is always extremely friendly and willing to answer...