Michaels — Local services in Ellisville

I frequently visit this Michaels and have never had a bad experience but today as I was checking out beads the manager came up to me falsely accusing me and my boyfriend of taking beads off the shelf and leaving them on the ground. I made sure to put all of the beads I didnt want back where I found them and im deeply offended by this accusation. As someone with social anxiety its hard to go out im always sure to be a very respectful customer, it is extremely inappropriate for her to accuse us of something without ANY evidence or asking us in the first place. As a customer it is embarrassing to be accused of something you did not do in public and I will not be returning to...

I have frequented this store quite a bit in the past; mostly friendly helpful people, but not today. I live in the Midwest and we are currently experiencing major flooding. Highways and roads are closed. I did not want to be on the road unless I knew they had the product I needed. I called to check and was put on hold for an unusually long time. I tried calling again, twice, and after many rings, the person purposely picked up the phone and hung it up. Guess they were having a really bad day and did not feel...

Bad management. Saw a frame on sale, clearly described in the red label as “silver frame” (all other frames in that shelf were black). When I tried to pay, it rang the original price. The cashier asked for a price check, and the manager went there and said (over the radio) there was no sale. So I went back there to get a picture of the sale price label… but the red label was gone. The manager removed it. She saw me looking and didn’t say a thing, just left. Shady. Not...