Solid selection of merchandise, but the staff seems unknowledgable about certain products, therefore diminishing my customer service experience. Bought an expensive vaporizer that was faulty and rather than trouble shooting the problem, as well as giving me a demo on how to use the product, he just basically said "OOPS, this one doesn't seem to work, but I'm all out of this brand, why don't you just pick out another one that's around the same price and call it a day!"
What the heck???? That one is now not working and I'm afraid to go back, expecting the same response.
Moral of the story, they are great for pipes and papers, but when dealing with expensive electronic vapos... go to a REAL vaporizer store as these guys do not do refunds, they just tell you to pick out something similar and deal with it.
I hope the owner reads that and assists me in coming back, as I live around the corner and it was convenient to spend my money there when in need of smoking...
Read moreGreat pipe and smoking accessories and a wide variety of styles! Super friendly staff and a nice ambient atmosphere inside! I went in the other day to buy a glass accessory and unfortunately they had just ran out, but the cashier checked the back and found the last one! When he was about to ring it up it accidentally broke lol However he then ended up giving it to me free of charge! I’ve been here a few times and it’s always a great experience and definitely my favorite head shop, not only because it’s the closest to...
Read moreIan is the man!! We came in to buy a hookah and Ian was the most super duper sales dude!! He was super informative and really hooked us up with everything we needed. The prices are super reasonable and they have so much variety of anything and everything you need for your smoking preferences. Definetly recommend this smoke/tobacco shop for everybody. This place is officially now my go to here in Denver. From service with a smile to variety, to prices, I wish I could give this place...
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