Don Roberto Jewelers — Local services in Escondido

I've bought a ring here before at this location and it's my favorite piece. It's a ring with a pearl on top. Haven't purchased here in years... today experienced worst type of treatment and am really disappointed, I won't be buying here EVER again. Purchased painting materials next door and sat in my car to make phone calls to see if an item was in stock at another store before I drove over there and wasted my miles/gas. In the process of doing this both female employees, one that I recognize from my previous purchase come outside store and just start staring at me and my car. And in my head I'm thinking I'm sure they're not looking at me, I'm not doing anything wrong. I'm just making phone calls and of course I'm put on hold at least 3 times during this phone call. So the one I recognize, must be a manager of some sort goes back inside exchanges dialogue with the other female employee. So it's her turn to come and make me feel super uncomfortable, so this employee comes all the way out passes my car and stands directly next to the back of my car "discreetly" looking in my backseat. Talking to employee from paint store I'm trying not interrupt call as I've been put on hold a couple of times already but I was ready to get out of my car and ask for some explanations as to why they thought it was ok to do. Just happened an hour ago at 4:30, in the daylight. I'm really upset, especially because of the fact that I've been a customer here. So my advice is if you have a car that looks a little worn and needs of a light car wash & if it isn't an expensive model, don't park near this store or dare to make phone calls while parked there. Your car will be scoped and you will get nasty looks directed your way. What a...

Thank you for letting me share . First time I visited don Roberto's I spent 4000.00 on a beautiful 8 in nugget claspcerro bracelet . And custom fittings for 1./2 lettering style with the last name VILLA. That was a very special piece to me . The next time I spent a good fortune on a pair of 3kts each earing with a for piece diamond square for a special price of 1400.00 . They demonstrated a positive social onviaonce. Equally happy with two great purchases. Brenda the store super and Maria another associate in front door management that brings a good wholesome atmosphere to the table at don Roberto's jewelers . And not far behind there associate girl and counter clerk ds iella who is efficient s and professional in good customer and associate relations . Each one of the 3 eemon the top of there own profession. I'm happy with my purchases and good wholesome gold and diamond investment.. there assistance goes beyond the greater expectations . Thank you don Roberto's jewelers . Client and condumer ,u.s army p Sargeant...

I bought my first piece of jewelry from Don Roberto Jewelers (and it was the big one, the engagement ring) and my fiance loved it! Staff here were extremely helpful as this was a new experience for my partner and I looking at rings and finding styles that she liked. We worked with Maria and she was the absolute best! Definitely recommending talking with her for any and all of your jewelry needs. We will be back when it comes time for the...