Pad Thai Restaurant — Restaurant in Escondido

Previous owner Rista has made contact and refund the money. She is sad to see her hard earned work going down the drain because of the new owner Nick!

Food is great but to deal with Nick is not worth it.

Trying to contact the owner. Owner, when will you be at the restaurant?? Thank you.

Sadly the on floor manager, Nick, now claiming to be the owner in today's conversation, will not honor a gift card our friend bought for us a few months back.

Nick is very agressive, harsh, and sadly not a good face for this amazing restaurant. Our family has been eatting here for 3 generations ever since they opened. We have watched several sets of family member take over operating this family business, and have loved ever member prior. However, Nick is an unfortunate one.

With a gift card receipt stating Nick's name, he denies selling a gift card to anyone but one person. Nick has unfortunately ruined our favorite family restaurant.

If the real owner ever reads this, I hope we can work something out.

My recommendation, eat somewhere else. Its not worth the gruff service and the potential to...

I have been to this restaurant a few times, my kids go often. Tonight we order 2 pad thai with chicken and a fried rice with chicken. I got home and the rice was totally burnt, it was terrible and the pad thai was also over cooked. I took the entire meal back and they were very nice and said they would replace the entire order. The cook came out to where I was waiting and wanted me to examine the fried rice to see if it was acceptable, I told him yes and he proceeded to tell me that I ordered it wrong and the next time to order the fried rice undercooked and he continued to tell me to look at the fried rice and to inspect it, he was extremely sarcastic and rude. He made me weary about what I was going to get with the pad thai. Terrible customer service I...

With new management, they decreased their portion sizes significantly, raised prices, and changed the recipe on their panang curry(my favorite dish). Instead of a rich, velvety flavor, I found it sweet and watered down. Yes, ingredients are fresh, but my food experience was lacking in comparison to how it was before. Their spicy fried rice has the same great taste. Their service is still great and they were transparent about the changes, which is always appreciated. I just wish those crucial details mentioned before were back to how it used to be. Note: It’s fine if prices are raised, but also decreasing portion sizes as much as they did is not a good...