What can I say, this was the best possible experience I could have had after not having purchased a bed in 10+ years. Mario was fantastic, he listened to me and what I was looking for, he was very knowledgeable and exceedingly informative. I came in looking for a new bed but with outdated conceptions of what a bed should be. I was completely unaware of how much bedding technology has advanced since my last bed purchase. After spending some time with me and trying different options, I was convinced that I should invest in my sleep health and purchased another bed. It was more than what I initially was wanting to pay but Mario was honest and up front the whole way which made it easier for me to spend the extra money. He also assisted me with the credit application which alleviates my financial burden of paying for it all right now. All in all, Mario went above and beyond in my book. My experience with Mattress Firm was a perfect 10/10. If you're in the Fall River area and are looking for a new bed, I highly recommend seeing Mario for all...
Read moreLet me start off here by saying my experience was only bad because of the staff. The gentleman (lack of a better word) working very awkwardly greeted us. Almost like he was screaming at us. We informed him we were in the market for a mattress and he had us lay on a few while askimg questions about sleep preference ect. At which point we answered and looked around at some reccomended products. At this point the associate decided to tell my wife that he is on tinder and bumble, and is looking to get laid. He was also bragging about his "warewolf appeal" and how he used to work with a guy from 94hjy. Now, at this point we decided to leave. We had our 3 and 4 year old children with us and decided this was horrendous, and that we will at this point only go to cardis for our bedding needs. Needless to say, he missed out on...
Read moreWorked with Kaitlyn (usually she’s in Dartmouth). She was very patient and professional as she advised me which mattress was being used to replace the one I was looking for, which was discontinued.
MFirm: They called me directly to confirm. And they also texted me to confirm that they would be here to deliver between the hours of 8 AM to 10 AM today, Thursday 1/30/25. They actually arrived early, at 7:30 AM and I was thrilled. In addition to that they carried the mattress up my three steps to actually push it into the house for me. Very polite and professional young men. As I am 73 years old, maneuvering these things is difficult. I am looking forward to trying out my new mattress when fully...
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