Cheetah Stand — Local services in Farmers Branch

I almost got rid of my Flashpoint XPLOR 600 because it was paperweight for almost 2 years. It had the dreaded E1 error message and had been out of warranty. I recently received an email from CheetahStand about repairs on FP XPLOR 600 and eVOLV 200's. I immediately filled out the form to start the process.

I had a trip planned to be in Dallas that weekend so I asked if I could just drop it off. I then receive a phone call from Ruben. He said when I drop it off, it'll be done in 30 minutes. The crazy thing is he did it! I watched him take it apart in the back, swap out the main board and it was as good as new. Ruben is the best! He went above and beyond my expectations. I even mentioned to him that one of my light modifiers had a tear. He inspected it and replaced the cover for me. This is why CheetahStand is so great. They care about their customers and deliver amazing service. So thankful to have them! Happy to know I have a place for repairs on my lights. Keep up the good work,...

I purchased two small, thin metal disks for $80 and was forced to spend another $80 on shipping. They then just threw the package in regular usps mail and pocketed the 80$. When the package got lost in the mail, and I asked for their support on the matter, they said it's none of their concern, and that I can file my own complaint with usps mail. Don't support this company.

Updated Finally after being lost for three months in regular mail with my own inquiries, I got charged for duties and received my two small disks for $200. So they 100% pocketed my $80 for special delivery and told me to get bent. Don't order from Canada. The product is great though. Liars and thieves, but...

Fantastic quality and value. There is no signage out front, so go by the address. Getting to the place your walking through other companies that are in the warehouse. The staff is very friendly and helpful though, they guided me to the right equipment for my needs which was cheaper than what I was going to initially buy. They also make Godox. Amazing that this little company in a small warehouse not far from the galleria makes equipment that people on YouTube rave about. I bought Westcott beforehand (which is great stuff), but the Cheetah was lower cost and I might even say higher quality. (I'm not paid or associated with this company...