Well.....let me start with Jack, Ed, Dan and Lou as being emplyees. They have answered question after question on visit after visit. Never once did any of them give me a cold sholder or. say, " Oh its you again" which Im sure being put in thier shoes may have inclined me to do so. Instead they suffered the anxious little boy inside of me a week before Christmas worrying his parents when can he open his presents. Very knowledgeableand helpfull in all respects to fine carpentry. Not only did I receive a 10%'discount on the Laguna tools I purchased ( at the Special Wood Extravaganza Klingspors holds anually)but when Laguna finally sent my 8" Helical Head Jointer, they inspected the jointer, refused to accept the jointer and promptly sent it back and called me describing the situation. Now upon confirmation of another one seeming to have to come from Mars or Venus ( another 1.5 mnths ) away from my unwrapped Christmas Present, they understood and offered me another jointer of comparable qualities and would have it within a matter of days. Thanks guys...! However, my O.C.D. along with patience declined the offer. Ill just wait on the Laguna. Even though none of this was a result of anything they had done, they still were willing to step in the ring and take a gut punch to which speaks volumes about thier customer service. If your looking to buy anything from sandpaper to a Saw Stop, customer service and prices are top notch. They are definitely worth...
Read moreYes I can see why the place is very close to 5 stars on average, which is obviously very difficult for a business to achieve. None of the stuff for woodworking seems to be inexpensive, and this place is no exception. But overall the selection and proximity to my home make this worth doing. Like the community message board. Just remember that if you buy wood from an air conditioned shop like this one, don't rest it on the floor or, while it acclimates to a more humid environment, it will deform! Store it upright for a few days in your garage (during the warm months) so that both long sides get equal exposure to humidity. Quartersawn wood...
Read moreHands down the best silicone carbide sand paper I've used. I make glasses and shot glasses out of bottles and go through sand paper like water. The place I was purchasing from discontinued their silicone carbide paper. I was referred to Kilingspor's by a friend and was ready to cringe at their prices after shopping at the big boxes. But, their prices are great and the staff was very helpful. I sand my pieces by hand and using Klingspor paper takes a lotless effort while lasting longer. Will continue...
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