Mattress Man Stores - Arden — Local services in Fletcher

I had the best experience once again at this store. I bought my daughters bed here years ago and now it was time to replace mine. From the minute I walked in, Ryan was so kind and knowledgeable about all the beds. He took the time to ask questions based on my preference and steered me in the right direction. He was very patient as I took quite awhile to narrow it down. This is a family business and that is huge in my book. The price was amazing and the warranty is a big plus. They dont work on commission so there was no pressure to purchase anything other than what I came in for. I say this because I went to Mattress Firm first and that is all they did was try to sell me so many other things besides the bed. Then they mentioned to me they work on commission...now it all made sense. From now on and in the future I won't even bother to shop around, I will just go here. I have already told several friends about this store and would recommend them to anyone. They delivered the bed yesterday, set it up and took the old one away. The 2 gentlemen that delivered were very professional and courteous. P.S. I had the BEST night sleep last nite in my new bed that I have had in years. No BS! Thank you Ryan, appreciate...

Michael Riblett was a excellent example of the care given to customers. I was impressed from entering the store with his attention to the couple he was helping and his interaction with me. His asked if I had any questions he could help with while he continued to to take care on the 1st customers. I was more then willing to wait and he did a careful job taking care of his customer. He was knowledgeable and did not use a pressure job on on either of us. He took time and did not make me feel rushed. I returned a few hour later with my husband to make a decision and again no pressure. We bought the mattress, left and realized husband wanted a head board, we went back in and upon decision we decided that we wanted wood and went to the closest furniture store...more info was needed after we found a frame (but did not purchase yet). So third time is a charm and Michael was again a huge help. He called a manager, who called us within 15 minutes of leaving the store and has offered to talk with the salesman to make sure we are getting the proper headboard. They have gone to extreme measures to help us in every way. We couldn't be...

It was the end of a long day of laying on way too many mattresses at several other mattress stores. We had been given the hard sell, the schmooze sell, the used care salesman sell, the haughty sell and we were numb.

Our last stop before calling it quits was the Mattress Man Store on Airport Rd where we met Ryan Filio. Here was a real person who was more interested in making sure we were comfortable with the task of choosing the right bed for us than making the next sale.

Ryan gently questioned us about sleep habits and preferences. He educated us about mattress construction with cut-aways that showed the various components of them, explaining the purpose of each element. He told us the pros and cons of each mattress type. He actually helped us come to a decision about which one would be better for us.

This was such a difference from the other stores we had visited. We actually enjoyed the experience and interaction with Ryan so much that we stayed several minutes after the sale was completed to discuss other common interests.

I highly recommend this Mattress Man store and suggest you make it your first and last stop when you...