Sharif Jewelers — Local services in Folsom

This review is LONG overdue. & edited down due to limit. I had to delete 2000 words! When you’ve received such excellent service- better service & care than you’ve ever experienced- the problem is how to accurately describe in words that strangers online will be able to digest in full. I can’t say with more sincerity how wonderful our experience here was. From walking in the door, to becoming customers for life. We were met by a very professional staff. Professional but warm & kind. They invited us in, & offered us some of their delicious café. Tom, Katie and Kareem specifically took to us, & quickly we adapted and merged personalities & felt comfortable & at ease. From then on- that first day, they helped us for hours. I asked to see a 3 karat. They obliged. Not to sound spoiled/rotten/ungrateful, b/c I know and appreciate the value of all of this, my husband saw I didn’t seem over the moon & we asked to see a 4 karat. I was in love. It took some time & work for them to get samples. I asked to see a 5k. They obliged. Ultimately I decided that the 4K was perfect. Then it was down to picking colors and inclusions. Again I must point out- we are 2 people off the street they do not know, asking about extremely expensive items- who could just be taking them for a joyride. But they never flinched. By the end of the day, we left them with just our word that we would be right back. They put an express request out to have my diamond delivered by the time we returned with payment that day. By closing time we were back & paid in full for the ring, setting & rebuilding to withstand the diamond I had chosen. EVERY staff member we met were delightful. Before leaving, they surprised me with even more graciousness that had me in tears in the middle of their storeroom- I was afraid I’d scare other customers away I was so overcome with grateful emotion for their care/ honesty/genuineness that you do NOT come across every day. I entered their store with a burn and left with a “Pretty Woman” -“...big mistake. HUGE!” (Hahaha!) story of a lifetime. (Every kiss, my friends, does not always begin with K). When my ring was ready, I made life harder on Tom. He took it with grace and stride. After all that work- I wanted to switch the diamond. So I sent them on a hunt (you’re amazing) for the stone that even I couldn’t quite put my finger on. But Tom, he was my professional. 3 times he ordered more diamonds in for me to look at, with care & my wants and needs in mind. This no doubt took time and effort. And then, there it was. The perfect stone. It ended up being over 4 karats, & a level or even 2 color levels up, that he secured for me for the price we had already paid. All this extra work for a deal that had already been completed. And every time we were treated with the same level of respect and familiar friendliness. I ended up with my dream diamond & beautiful sought after setting. But sentimentally, I felt badly “changing” my wedding ring. I felt uncomfortable moving the ring my husband put on my finger when we said our vows to my right hand. They took my beautiful new ring, and attached my original wedding BAND to it, so I would still have a piece of that day attached. They go over and beyond. All the time they continue in this fashion. They’ve gone to the ends of their abilities to make everything perfect for us every time. Tom, Katie, EVERYONE there- THANK YOU. For making us feel like family. You have customers for life. An Online review is a slap in the face as far as the compliments they deserve. Bring on the embarrassing “WE HEART SHARIFFS!” billboard. We later renewed our vows with my new ring & other items from them- and have lifelong memories to go along with it. 5 gold stars, 2 thumbs up, medal for overachievement- we give them all. This took too long to be written- but accurately describing the level of service and LOVE was overwhelming to draft. Thank you sincerely, from...

The best in the area with all the extras you would expect in a full service Jewlery Store. They have everything from the high end to Estate jewelry and have made more effort than any other shop I have been to in years to satisfy my wants and needs. From Repairs to no hassle retooling of anything that ever came back even a little off. They do have constraints that every other Retailer would have with the Wholesalers and Vendors but always warn you when buying specialty or brand name items like watches or pens of the constraints that go along with high end repairs, warrantees and the time it takes to have well known brands sent out. They have always came through for me and treat me in a way that makes me feel very special. The Manager is great and is not afraid to spend time answering questions along with those who help at the counter. The repairs have been outstanding and when ever there has been a misunderstanding they have allways steped up and made things right. For a brick and mortar store you could not ask for much else. They are the only B&M I use anymore and have been going for the past 5 years. Always fun to go and window shop the Estate case and I never feel presured into anything. Very Generous when able, by the book when not and not afraid to tell it like it is. This is a real jewlery store with a seasoned staff. ...

Being a named jewelries I wasn't sure what to expect at this place... I walked in was greeted and immediately was welcomed. I told them I was looking for a engagement ring and wedding band. They showed me a few but they said bring in your fiancee and she can look around... So the next day we went in and they showed us a few rings but she wanted a birthstone... So they shows us what they had in the store and said we could get any setting we wanted and they could put in a birthstone in it... We decided on a beautiful Halo style with diamonds on the band and Halo with the birthstone in the middle. But it wasn't a set.. So they showed us their wedding bands and they even notched the engagement ring so they lined up together... Excellent job...the craftsmanship is great. Beautiful rings and they even gave me a large credit for a ring I had towards the total purchase. I went to a few different Jewelers to find a good deal and this was the best buy byfar... I can't say enough good things about them. They were wonderful and worked with is to make sure we got exactly what we wanted... I will definitely be coming back here again and I recommend anyone looking at rings to come and visit Thomas. He's great and will make...