Total Wireless — Local services in Forest Hill

Horrible! Just walked out. Do not advertise online if you don’t plan to hold it up. I specifically asked when I arrived if they had the Galaxy A54- online showed they did. She said yes, I then asked if they still had the deal that was online. The girl said no I pulled up my phone to show her that it is being advertised online as free. She goes and sits behind her little desk types away, comes back and says yes. Let me go see if we have the phone goes to the back hear a little banging around she comes back up and says so sorry we don’t have the phone. She is either a liar or can not hear. Either way stop trying to pull fast ones on people. I personally don’t need a phone. I was trying to help someone else but I will take my...

The time I spent in total was amazing. Sam not only got me one of the greatest prices but the deal was outstanding. We need service working like sam to make people feel appreciated when doing business. Overall absolutely pleased. If you need service hit him up and they don't tell you total is an independent no co tract service powered by Verizon. Just how...

I just wanted to shout out Yami at Total Wireless! She was super sweet and patient the whole time, really made the process easy and stress-free. You can tell she genuinely cares about helping people and not just rushing them through. It’s rare to find customer service that feels this kind and thoughtful these days, so huge thanks to her for making my day...